Service Management

• itSMF - The IT Service Management Forum
• IBM: ITIL Service Management
• Pink Elephant

Service Management in Higher Education

• itSMF - Higher Education Special Interest Group

• California State University-Sacramento
• Deakin University (Australia)
• Duke
• Georgia Tech
• Harvard University
• Marquette University
• Michigan State University
• Notre Dame
• NYU
• Purdue University
• UNC-Chapel Hill
• University of Kansas
• University of Miami (Ohio)
• University of Minnesota
• University of Pennsylvania
• Saint Louis University
• Wake Forest University
• Yale University

ITIL Training

• HP Training: ITSM/ITIL
• ITSM Academy

Service Catalogs in Higher Education

University of California

• UC Berkeley - Information Systems & Technology - Services
• UC San Diego - Academic Computing Services
  • Services for Students
  • Services for Faculty
  • Services for Staff
• UC San Francisco -Service Catalog

Other Universities

• British Columbia Institute of Technology - Services
• CSU-Monterey Bay
• MIT - Services by Topic
• RMIT University Service Catalog
• Stanford University - Services A-Z
• University of Calgary - Service Index
• University of Kansas - Services A-Z
• University of North Carolina at Chapel Hill - Services
• University of Southern California - Service Topics