Instructions on How to Setup eduroam

To connect to the eduroam wireless network, you must first configure your device(s).

Before You Begin

  1. Be sure that you:
    • Know your CruzID and Blue password.
    • Have local admin rights/authority on your computer/device(s).
    • Change your CruzID Blue password if you haven't changed it since 2011. Instructions
    • Contact the ITS Support if you need assistance with any of the above.

CREDENTIALS FOR ALL DEVICES

  • Username: Your full UCSC email address (cruzid@ucsc.edu)
  • Password: Your CruzID Blue password (same as your email password)

Windows PC

  1. Click here to configure eduroam
  2. You should see the "Welcome" screen with your Operating System already chosen. If not then use the drop-down menu by Select your device.
  3. Click JoinNow.
  4. You will be prompted to download an application called SecureW2 JoinNow.
  5. Click Save File, then open the EXE file that was downloaded.
  6. Double Click on the SecureW2 JoinNow application to install it.
  7. On the warning prompt, click Open.
  8. Click Yes on the UAC prompt.
  9. On the authentication prompt, enter your username (cruzid@ucsc.edu) and your Blue password.
  10. Enter device description (Lenovo Laptop).
  11. Click Next.
  12. Once the Wireless Configuration Portal is complete, click Done.
  13. The Wireless icon will display a connection to eduroam.

MAC OS X

  1. Click here to configure eduroam
  2. You should see the "Welcome" screen with your Operating System already chosen. If not then use the drop-down menu by Select your device.
  3. Click JoinNow.
  4. You will be prompted to download an application called SecureW2 JoinNow.
  5. Open the application file that was downloaded.
  6. Double Click on the SecureW2 JoinNow application to install it.
  7. On the warning prompt, click Open.
  8. On the authentication prompt, enter your username (cruzid@ucsc.edu) and your Blue password
  9. Enter device description (Mac Book Pro Laptop).
  10. Click Next.
  11. When prompted, enter your Apple computer’s Username and Password, click OK. 
  12. On the change access permissions prompt, click Allow.
  13. Once the Wireless Configuration Portal is complete, click Done.
  14. The AirPort wireless icon will display a connection to eduroam. 

iPhone or iPad

  1. Click here to configure eduroam
  2. You should see the "Welcome" screen with your Operating System already chosen. If not then use the drop-down menu by Select your device.
  3. Enter your UCSC credentials username (cruzid@ucsc.edu) and Blue password
  4. Enter device description (iPhone, iPad).
  5. Click JoinNow.
  6. Download eduroam certificate. Select Install.
  7. If you are prompted, enter your pass code for your device.
  8. On the Root Certificate installation warning, select Install.
  9. Select Install.
  10. After the eduroam wireless profile is installed, select Done.
  11. Note: eduroam Certificate will be stored in Settings, under General —-> Profile.
  12. After certificate is installed, join the eduroam wireless network.

Android, Blackberry, Linux, or other Window Phones

To setup eduroam for an Android or Linux device, use the manual configuration instructions


ChromeBook

If your ChromeBook was procured through and issued by ITS, then it will come to you already configured for eduroam connection and you will receive with the device specific instructions for your use of eduroam.

If you have a personally owned ChromeBook and would like to use eduroam, follow the instructions at: Personally Owned Chromebook Configuration


Get Help

Contact the ITS Support Center for assistance with eduroam.