Campus AD File Service

Campus AD File Service provides a "share" on a file server that can be used to store and share files among multiple computers and users.


Features and Benefits

  • File Backups — Data files are backed up nightly. Backups are securely rotated off site through Iron Mountain.
  • File Security — Files are protected by Active Directory, Windows Group Policy, Access Control Lists, malicious-software detection, host-based firewalls, and frequent patching.
  • Physical Security — Files are stored on servers located in the UCSC Data Center, behind the Data Center firewall.
  • Remote Access — Files are available from off campus using the Campus VPN Service.
  • Clients can restore their own files in the event of accidental change or deletion. More information on restoring files. 
  • If your computer is managed through ITS Managed Computer Support, individual and departmental shares are usually automatically mapped to your desktop. Mac users can use SMB to connect to Enterprise File Services. How to map EFS Shares.

Availability

This is a 24x7 service supported by the DCO Windows team. Escalation is provided through Data Center Operations and the Windows on-call rotation.

For planned maintenance, the UCSC Data Center follows the ITS Change Management Process, and planned changes are posted on the ITS Maintenance Calendar.


Data Security

Enterprise File Services are appropriate for confidential and most types of restricted data (as defined here).


Eligibility

Enterprise File Services are available to all UCSC faculty and staff, and to students with a faculty or staff sponsor. 


Costs

Enterprise File Services are provided free of charge.


Acceptable Use

In order to keep the Campus AD File Service healthy and performing well for the entire community, ITS recommends the following tips and information:

  • There are separate shares for your home directory and organizational/departmental files.

  • The home directory is private to you. Use this share to store any files you find useful, up to the quota. Accounts are created with a 15GB quota on home directories.

  • The organizational/departmental directory is for documents and files that are shared with your department.

  • For all shares:

    • The Campus AD File Service is a limited resource, intended to serve the campus community's active file-sharing needs. If you have inactive data to store, such as backups or installation media, we can help find more appropriate storage options. Please use to the “Get Help Here” button, below.

    • Each administrative department is responsible for managing their documents in compliance with the University’s Records and Information Management policies (for more information: http://rim.ucsc.edu).

    • A note about email archives: With Google Mail, you have unlimited storage and your email is always available, from anywhere with an internet connection. It’s no longer necessary to place your email archive on the file server for backups. If an email archive is necessary, for better performance it should be placed on the workstation rather than on the file server. Even a single email archive on the file server can cause performance issues for all customers.

    • To protect our files services, and to ensure backups complete in a timely manner, certain types of files will not be backed up.  Examples include backup files, disk images or application installations, and mail archive files.

  • If you have any questions, or wish to explore storing other types of data on the Campus AD File Service, please work with your Divisional Liaison, or use the “Get Help Here” button below to contact us.

Request this Service

Enterprise File Services are provisioned on request through the ITS Support Center.


Get Help


Note:This service is also offered by Academic Divisional Computing and can be found here.