ITS Support Center

The ITS Support Center assists you with all your technical services and computer and telephone-related support needs. We are open Monday through Friday from 8am-5pm to help solve your requests.

Update: Every Friday effective October 30, the ITS Support Center will respond to only urgent priority help or service requests for all services. All other requests will be responded to as time and resources allow or during the next regular business day. 459-HELP will be directed to voicemail that will be checked hourly. More information

Please contact us in any of the following ways: Online: IT Request How to use IT Request Phone: (831) 459-HELP (campus ext. 9-4357) Email: help@ucsc.edu In-Person: Kerr Hall Kerr Hall Rm. 54 M-F 8AM to 5PM - Reduced Support Hours and Services - Email Scam Alerts

Frequently Asked Questions

• I am new to UCSC how do I get my UCSC ID and email account?
• I forgot my UCSC Account password, what should I do?
• How do I log into ITRequest? What is my password for the system?
• How do I change my UCSC account password?
• How do I use CruzMail? or How do I check email from home?
• How do I connect to the Cruzmail Server from my home internet connection?
• How can I make sure my computer isn't infected?
• How do I access my home directory from my computer at home?

More FAQs