Change Management

The overall goal of Change Management within the ITS Division is to align changes to the business and academic products and services by minimizing impact and reducing the risk of unintended disruptions. The process should provide high visibility and open lines of communication between product and functional teams and the business.

Change Management is the process to manage the introduction of any enhancement, modification, update, installation, or removal of any hardware, software, interface, or database that will impact the existing production environment.

ITS Staff can learn more about Change Management here.

The ITS Maintenance Calendar contains information on planned and unplanned outages as well as maintenance to production environments and software for which ITS is accountable. The Change Manager is responsible for ensuring approved and scheduled change requests, maintenance windows, and change restrictions dates are listed on this calendar. Unplanned outages are also listed once the information is known. 

To subscribe to this Google calendar, click on the +Google Calendar icon located above. 

Other Calendars

• Student Services Calendar
• Academic & Administrative Calendars
• Campus Events Calendar
• Schedule of Classes

If you have questions, contact:

Contact Greg Robleski regarding the Change Management process.

Contact Lisa Bono regarding communication.