Physical Security

Physical Security Systems (PSS) is an ITS service team that provides support, training, and oversight of campus electronic door access and CCTV systems. We manage the campus enterprise applications that support wireless access management systems for Omnilocks, the CCURE system, and Genetec video.

In collaboration with University Police, the PSS team also performs physical security assessments and consultations for campus facilities and helps to educate the campus community about physical security.

Request Service

To request help or new service, please submit a SlugHub Ticket.

Hours of Operation

Staff are available during campus business hours to assist with issues. Clients of this service are provided additional details on how to get after-hours vendor support.

Standard Maintenance Schedule

A regular maintenance window will be scheduled for each installation. Systems will still operate normally during these times.

Cost

Please see the pricing page for detailed information. In general, capital projects that include physical security devices cover the initial expense of equipment and labor. After the warranty period has elapsed, divisions/units are responsible for replacing and preventative maintenance expenses of the equipment.

Getting Help

If you are having problems with door access or security cameras, contact your Facility Security Coordinator. If you are not sure who to contact, contact UCSC Dispatch 459-4861 or the ITS Support Center for instructions.