Knowledge Lifecycle

Knowledge articles must be regularly reviewed for accuracy, relevance, and effectiveness. This is especially important for publicly available knowledge articles, which should be reviewed, at a minimum, on an annual basis. Subject Matter Experts and Service Managers should determine whether or not to deviate from this guideline based on the content and purpose of the article.

Please see the Knowledge Development Lifecycle article for more information.

If you have any questions or concerns, please email the ITS Knowledge Manager at knowledge@ucsc.edu.