Outage Updates

October 20, 2022

Oct. 20, 2022

1:30 PM - WiFi connectivity resolved

ResNet WiFi is stabilized and operational. The issue was connected to a planned update to equipment in the affected locations. ITS will continue to monitor our network. 

11:20 AM - WiFi connectivity issues

ResNet WiFi service is experiencing some intermittent outages. ITS is working to better understand the situation and scope of the problem. The following locations are impacted: Family Student Housing, Kresge and Porter housing. 


Oct. 17, 2022

1:50 PM - WiFi connectivity RESOLVED

The campus WiFi service, eduroam is stabalized and operational. ITS staff continue to work with our network equipment vendor to identify and prevent future issues. 


Oct. 6, 2022

9:00 AM - WiFi connectivity issues Update

The campus WiFi connection, Eduroam, is currently back online. ITS is working diligently to figure out root cause and will be performing configuration changes today, Oct. 6, from 9:30 AM to 3:00 PM. During this time there is ongoing risk of intermittent interruptions to the WiFi Eduroam connection.


Oct. 5, 2022

4:50 PM - WiFi connectivity issues RESOLVED

Wifi connectivity service has been restored. ITS staff continue to work with our network equipment vendor to identify and resolve the root cause of these intermittent outages to prevent future issues.

4:40 PM - UPDATE - WiFi connectivity issues

The campus is currently experiencing a sporadic network connectivity issue that is impacting the campus WiFi service. ITS is working to better understand the situation and scope of the problem.

2:20 PM - WiFi connectivity issues RESOLVED

Wifi connectivity service has been restored.

2:00 PM - UPDATE - WiFi connectivity issues 

The campus is currently experiencing a sporadic network connectivity issue that is impacting the campus WiFi service. ITS is working to better understand the situation and scope of the problem. The following locations are impacted: Merrill Faculty Annex, McHenry Library, Humanities/ Social Sciences 350


Sept. 28, 2022

12:48 PM - UPDATE - WiFi connectivity issues RESOLVED 

Wifi connectivity service has been restored. In partnership with the vendor, ITS will be making a configuration change to remediate the situation most likely tomorrow morning. ITS will continue to monitor the issue. No further updates will be provided.


11:20 AM - UPDATE - WiFi connectivity issues 

We are currently experiencing a sporadic network connectivity issue that is impacting the campus WiFi service as of today at 11:30 AM, Sept. 28, 2022. ITS is working to better understand the situation and scope of the problem. 


Sept. 27, 2022

3:34 PM - UPDATE - WiFi connectivity issues RESOLVED

The connectivity issue with the WiFi service has been resolved and ITS is in the process of fully restoring services. 


3:12 PM - UPDATE - WiFi connectivity issues

We are currently experiencing a network connectivity issue that is impacting the campus WiFi service as of today at 2:30 PM, Sept. 27, 2022. 

ITS is working to better understand the situation and scope of the problem.