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ITS News & Alerts

December 17, 2024
Holiday Shopping Fraud
November 13, 2024
Help protect yourself from identity theft and other malicious activity while shopping online during the holiday season and throughout the year.
New Cybersecurity Requirements for UCSC
September 25, 2024
October is UC Cybersecurity Awareness Month (UCCAM), the perfect time to protect yourself and our campus from cyber threats and to support our campus’s efforts to comply with new cybersecurity requirements.
Access to Canva Premium at UCSC
September 16, 2024
UC Santa Cruz community members now have access to Canva with premium features.
ITS Shares their Accomplishments
August 16, 2024
The 2023-24 ITS Accomplishments Report showcases the exceptional efforts, innovative solutions, and collaborative spirit within Information Technology Services (ITS) in line with their mission to provide exceptional, modern, accessible, and secure services.
Launching the New Student Technology Guide
August 8, 2024
ITS is excited to introduce our New Student Technology Guide, designed to help incoming students navigate the technology and online tools they will need throughout their time on campus.
Microsoft Office changes coming to campus for faculty and staff
August 1, 2024
Beginning August 12 through September 30, 2024, ITS will be installing the new Microsoft 365 Apps on all university-owned managed computers.
How to stay safe online while traveling
July 25, 2024
While traveling, it is important to stay cyber safe, which means taking certain precautions for internet enabled devices and being safe on social media.
Significant Reductions in Data Center Recharge Rates
July 18, 2024
ITS has implemented substantially reduced recharge rates for select Data Center services, including Enterprise Virtual Server Hosting, Backups, and Managed Services.
Reduced Fees with UCSC Laptop Kiosks
July 17, 2024
As of July 1, 2024, UCSC students can check out a laptop and/or charger from the Self-Service laptop kiosks at McHenry Library or the Science & Engineering Library for up to 24 hours FREE!
Email Impersonation Scams on the rise at UCSC
July 17, 2024
The UC Santa Cruz community is currently facing a significant increase in email impersonation scams targeting staff, faculty, and students. The rise in these fraudulent activities has prompted the university's Information Technology Services (ITS) to issue a warning and provide guidelines on how to recognize and avoid falling victim to these scams.
Review your name in the Campus Directory
June 21, 2024
Review your Campus Directory information to ensure it displays your lived name and other information.
Defend Against Phishing with UCSC’s Word Search Challenge
June 18, 2024
With phishing scams on the rise, UC Santa Cruz’s Information Technology Services (ITS) is dedicated to raising awareness and equipping our community with the knowledge to protect themselves. We invite you to participate in our June Phishing Word Search Challenge for a chance to win a $25 Amazon gift card!
WCMS web service retiring
May 24, 2024
The Campus Web Content Management System (WCMS) will officially retire at the end of summer in 2025.
Introducing Zoom Workplace
May 22, 2024
ITS is rolling out the latest Zoom update, Zoom 6.0, now called Zoom Workplace. This rebranding is part of a broader effort to enhance user experience and offer a more integrated workspace solution.
UC Celebrates Global Accessibility Awareness Day (GAAD)
April 25, 2024
Whether you are starting your journey or want to keep up with digital accessibility space, the UC Global Accessibility Awareness Day (GAAD) on May 16, 2024 will help you put together the accessibility puzzle.
Important Changes to UCSC Google Service
April 22, 2024
Learn about upcoming changes to your UCSC Google account, including storage limits for Google Drive, Gmail, and Google Photos, effective July 1, 2024.
UCSC Laptops available to rent for free
April 4, 2024
UC Santa Cruz students with a CruzID can check out Dell Windows laptop computers or power bank from the self-service laptop kiosks located at both McHenry Library and the Science & Engineering Library for 12 hours free!
Simplified UCSC Guest Wifi Login
April 1, 2024
ITS is pleased to announce a significant improvement to the UCSC Guest Wifi login process. Your feedback through last year’s ITS annual survey has been invaluable, and we have listened attentively to your suggestions for enhancements.
Digital accessibility survey closing on April 19
March 26, 2024
ITS held several digital accessibility listening sessions last month to gather information from our campus community on the current state of digital accessibility at UC Santa Cruz and how we can improve it. If you were unable to attend and would like to provide feedback, please fill out our survey which closes on April 19.
You’re Invited to UCSC Asana Training (Virtual)
March 22, 2024
All UCSC faculty, staff, and students are invited to attend the following free 1-hour training sessions to learn how to use Asana.
Your Voice Matters: Join Accessibility Listening Sessions
February 6, 2024
UC Santa Cruz is conducting an assessment of our campus's digital accessibility to understand the current state and identify opportunities for improvement. To gather a diversity of perspectives, everyone at UCSC is encouraged to participate in the upcoming listening sessions.
Gender Recognition and Lived Name: Technology Updates
January 12, 2024
Work is in progress to reflect lived names in UC Santa Cruz technology systems by June 30, 2024.
Research Computing Cluster Transitions to High-Speed Servers
December 8, 2023
Hummingbird, UC Santa Cruz’s open access computational cluster, is gearing up for a significant upgrade to faster file servers that will allow for improved access to data used in computational workflows. This will require some down time for the cluster from December 21, 2023 through January 4, 2024.
Update on use of Artificial Intelligence (AI) in Zoom
December 5, 2023
Zoom updated their terms of service in a way that suggested that they could use meeting audio, video, chat, screen sharing, attachments, and other content to train their Artificial Intelligence (AI) model.
The Psychology of Hackers
November 21, 2023
Recognizing why hackers do what they do is essential for people and universities to stay safe from cyber threats. When we know how they think, their goals, and mindset, we can implement stronger security, make our online defenses stronger and be more alert to potential attacks.
ITS Outages and System Updates
October 6, 2023
Celebrating 1 Year of ITS Laptop Kiosk Service
October 5, 2023
It’s been one year since ITS rolled out the laptop kiosks, a service enabling UC Santa Cruz students the ability to check out laptops and chargers.
It's UC Cybersecurity Awareness Month: Protect your Digital Self!
September 28, 2023
This October we are celebrating the 20th Annual Cybersecurity Awareness Month. This began in 2004 when the President of the United States and Congress declared the month of October to be Cybersecurity Awareness Month.
A Tale of Two Industroyers
September 15, 2023
Join us on Thursday, October 19, Noon to 1 p.m. (PST) for a UCSC cybersecurity webinar where we will share how malware targeted industrial networks, and consider future potential damages of this kind of malware.
UC Cybersecurity Awareness Month Webinar
September 15, 2023
Join UCSC’s Information Security, Privacy, and Records and Information Management for a webinar via Zoom on Oct. 9, 11 a.m. (PST). You will learn how to secure your digital self and data.
Protecting Your Online Identity in the Age of Big Data and AI
September 15, 2023
Join us on Thursday, October 5, 11 a.m. to Noon (PST) for a UCSC cybersecurity webinar where we will share tips to protect your online identity. This is one not to be missed!
Conclusion of Tech Corps Service
September 6, 2023
The Tech Corps service, initially established to facilitate student-faculty Zoom support throughout the pandemic and evolved to provide web platform transition work, will conclude its operations on September 19th.
Job Scams are Impersonating Faculty
August 14, 2023
Impersonation scams are a challenge that all universities face, and unfortunately, UCSC is no exception.
3rd Party Apps: Can you trust them with sensitive data?
July 26, 2023
Third party applications can make our lives easier by streamlining processes, automatically completing tasks, and connecting with other services, but at what cost?
Important information regarding the National Student Clearinghouse Cybersecurity event
July 24, 2023
UC Santa Cruz is monitoring and actively investigating a recent National Student Clearinghouse (NSC) data security event.
Haga que se escuche su voz: Ayude a su comunidad a conectarse en línea
June 9, 2023
Make Your Voice Heard – Help Your Community Get Online
June 9, 2023
The Power of Accessible Design: Insights from an ITS Student Intern on Digital Accessibility
May 25, 2023
ITS Accessible Technology Intern Rujuta Swadi talks about her hard work in creating a new Digital Accessibility Awareness web page, as well as the importance of accessibility, her work in ITS thus far, and her goals for the future.
MiCollab, New Software-based Telephone Service
May 1, 2023
MiCollab is a software application used on a mobile device or computer that allows you to make and answer calls using your UCSC campus extension but without the physical desktop phone.
UC Celebrates Global Accessibility Awareness Day Event
April 26, 2023
If you’d like to learn more about digital accessibility, you’re invited to attend the UC Global Accessibility Awareness Day (GAAD) webinar on May 18th at 10-11:30 a.m. (PST).
Lunch-n-Learn with InfoSec Webinar: Fight the Phish!
April 6, 2023
Join UCSC’s Information Security Team for a Lunch-n-Learn with InfoSec Webinar: Fight the Phish!, on April 27, 2023 with SlugCents Financial Wellness Program.
Help ITS Get Sorted!
April 6, 2023
Help us out by participating in a short online activity to better organize our IT service offerings on the Information Technology Services (ITS) website so they are easier to find and use.
Interested in reshaping the future of research computing at UCSC?
April 5, 2023
Vice Chancellor for IT Aisha Jackson and interim Vice Chancellor for Research John MacMillan are working together to form the Committee on Research Computing and Data Infrastructure committee through open nominations in order to create a strong, diverse team.
High-Performance Computing (HPC) Series
March 7, 2023
High-Performance Computing (HPC) discussion series open to all UCSC instructors, researchers, staff, and students.
Beware of Tax Scams
March 6, 2023
Beware of tax scams and phony IRS messages and phone calls during the tax season and year round.
Lunch-n-Learn with InfoSec Webinar: Breaches
February 8, 2023
Join UCSC’s Information Security Team for a Lunch-n-Learn with InfoSec Webinar: Breaches, on Mar. 9, 2023.
Hummingbird Moves to its New Home
February 8, 2023
On Dec. 19, 2022, ITS staff Jeffrey Weekley, Ramon Berger, Rion Parsons, and Kirk Loftis took a roadtrip to UCSC’s colocation facility in Quincy, Washington to relocate our campus’s research computing cluster, Hummingbird.
Donuts Have Holes, Information Security Should Not!
January 23, 2023
Donuts have holes, but information security should not! Here are five ways to plug possible vulnerabilities and to help secure your digital life.
Scam Alert: Pension Assistance
November 22, 2022
ITS has received several reports of a potential fraudulent email message offering retirement benefit consultations.
Project and Task Management Service Expanded - Asana Enterprise
November 3, 2022
Enterprise Asana Service has been expanded to include all campus employees and students.
Safe to Update to MacOS Ventura
November 2, 2022
Apple's new operating system, macOS Ventura (13.0), was released on October 24th, 2022.
Cyber Security is Everyone's Responsibility
October 3, 2022
October is Cybersecurity Awareness Month and ITS has a plan to help keep you cyber safe.
Phishing Awareness Campaign Continues
September 28, 2022
UCSC is launching a simulated phishing campaign to educate the campus on up-to-date phishing email tactics.
It’s up to YOU to be cyber secure
September 27, 2022
October is Cybersecurity Awareness Month and we want you to know it's up to you to be cyber secure.
Protect Your Information on Social Media
September 27, 2022
This workshop will empower you to take control of your security and privacy when it comes to social media.
Lunch-n-Learn with InfoSec Webinar: Securing Your Workspace
September 27, 2022
Join UCSC’s Information Security Team for the first Lunch-n-Learn with InfoSec Webinar: Securing Your Workspace, on Oct. 20, 2022
New Wireless Printing Service for UCSC!
September 14, 2022
Information Technology Services (ITS) is pleased to announce a new wireless printing service, Wēpa, coming to UCSC Fall 2022.
Announcing Laptop Kiosks for UCSC Students!
August 31, 2022
ITS is pleased to announce the installation of two new self-service laptop checkout kiosks, which are available to any UCSC student with a CruzID beginning Sept. 16, 2022.
No Advantage to Windows 11 Upgrade
August 1, 2022
ITS has finished testing for Windows 11 support and now we can support it for the campus community.
Microsoft retires the Internet Explorer web browser on June 15, 2022
June 15, 2022
The Internet Explorer (IE) web browser will start to be disabled and no longer receive support or security updates on June 15, 2022. IE will be redirected to the Edge web browser.
Changes To Classroom Computing Support Fall 2022
June 1, 2022
Starting fall quarter 2022, 15 of the largest general assignment classrooms will be transitioning from both Windows and Macintosh installed computers to just Macintosh.
Campus telephones and potential life safety issue
May 25, 2022
In memory: Jim Warner
April 1, 2022
ITS retiree, Jim Warner, died on March 30, 2022. Jim retired from UCSC in 2019 after 41 years of truly dedicated service to the university.
Upgrade to macOS Monterey
March 2, 2022
ITS has tested and is now supporting macOS Monterey (12).
Digital Equity Webinar Dec. 2, 2021
February 24, 2022
You're invited to attend a UCSC webinar on Dec. 2, 2021 about Digital Equity with special guest UCSC Alumnus and Founder and Executive Director of Digital NEST, Jacob Martinez.
Research IT Town Hall - March 8, 2022
February 18, 2022
UCSC faculty and staff are invited to attend a Research IT Town Hall on Tuesday, March 8 via Zoom from 11AM to 12:30PM.
New Virtru Service
January 24, 2022
ITS is pleased to announce Virtru, a new email and file encryption service for UCSC Gmail and Google Drive that will help keep the university's most sensitive communications extra secure and private. Virtru is available to all faculty, staff and students at no charge.
Celebrate Data Privacy Day 2022 Virtual Film Screening and Panel Discussion
January 10, 2022
Celebrate Data Privacy Day 2022 Virtual Film Screening and Panel Discussion
Next Generation Firewall Project
December 14, 2021
UCSC migrating to next-generation cybersecurity firewall platform
Wait Before you Update to MacOS Monterey
October 29, 2021
Apple's new operating system, macOS Monterey (12.0), was released on October 25th, 2021
SlugHub
October 29, 2021
Information Technology Services (ITS) launched a new online system, called SlugHub, to make it easier for you to request services and get support from the first two SlugHub campus units: ITS and Staff Human Resources (SHR).
Wait Before you Update to Windows 11
October 6, 2021
ITS is currently testing it with campus applications and systems.
Safeguard your Passwords
October 6, 2021
UCSC joins the national movement to secure passwords.
Use your Gold Password to access campus WiFi eduroam
September 20, 2021
Use your UCSC Gold Password to access the campus wifi eduroam service.
Linkedin Learning
September 20, 2021
LinkedIn Learning is available to all UCSC students and employees at no cost for the 2021-22 academic year.
Do Your Part. #Be Cyber Smart
September 12, 2021
Things You Can do to #Be Cyber Smart
Protect UCSC Data
September 12, 2021
No Joke, One Wrong Move Could Lead to Disaster
Fight the Phish
September 12, 2021
Do you know the common red flags of a phishing attempt?
Be in the Know
September 12, 2021
Cyber Security Resources at UCSC you should know about
Student Profile: Linda Luu
August 25, 2021
With a degree in Computer Engineering (Robotics) from UCSC, Linda Luu found a position in late 2020 at Robot Wrangler, a subsidiary of FS Studio in Mountain View.
ITS Student Tech, Ben Sihota, Finds Order in Chaos
July 29, 2021
Ben Sihota, an ITS student technician, was invited to present at the annual ResNet Inc. Student Technology Conference in June 2021.
UCSC Eduroam Wireless Service Moving to Gold
July 6, 2021
Student Profile: Sarah Do
June 15, 2021
Sarah Do graduated from UCSC in 2017 with a major in Art and now works in ITS as a desktop support technician where she puts her artistic talents to good use!
Demystifying Captions in Less than 10 Minutes
June 15, 2021
Student Profile: Fernanda Becerra
May 6, 2021
When UCSC student and ITS employee, Fernanda Becerra, was young, she served as her mom's primary translator, helping her to navigate life’s routine chores and occasional challenges great and small.
Accessibility Corps
May 5, 2021
The Accessibility Corps is a small but growing team of three UCSC students, hired in 2020 and dedicated to the specific purpose of helping faculty with accessibility in their courses.
What to do if your information is found on the dark web
April 23, 2021
You might have received notifications from Experian that your information (social security number, credit card numbers, email address, etc.) was found on the dark web. Learn what to do!
Student Profile: Magdalena Ramirez
April 21, 2021
Magdalena Ramirez, third-year UCSC Computer Science major, developed an interest in computers not through STEM courses in school as one might think, but instead through her natural artistic inclinations.
Student Employees have ITS Pride!
April 19, 2021
ITS is excited to introduce you to a few of our amazing student workers, showing you who they are and what they do.
Accellion Data Breach, April 2021
April 5, 2021
The attack involves the use of Accellion, a vendor used by many organizations for secure file transfer, in which an unauthorized individual appears to have copied and transferred UC files by exploiting a vulnerability in Accellion’s file transfer service.
Family Student Housing Internet Upgrade
March 29, 2021
The Family Student Housing internet upgrade will bring a faster, more reliable and more secure service for the residents. The work will be occurring on a rolling basis beginning Feb 1 through March 31, 2021.
SensusAccess and Immersive Reader now available via Canvas
March 22, 2021
Two new tools to use in Canvas to provide better accessibility for students, staff, and faculty. With so much of our time spent working and studying remotely, it’s important to have accessible materials.
Student Profile: Kayla Sealie
February 25, 2021
Pronoun Options Available for UCSC Employees in Campus Directory
February 16, 2021
Employees at UCSC have the option to display their pronouns in the Campus Directory.
New "Keep it Locked" Podcast
February 9, 2021
Keep it Locked is a new UCSC podcast about fear, fascination and privacy in the digital age.
Zoom Live Transcription Announcement
January 21, 2021
We are excited to share that the option for live transcription is now available through your UCSC Zoom account.
Meet Tim Haygood - Part of ITS Student Profile Series
January 14, 2021
Meet Tim Haygood! He found endless fascination in all things technical and pushed his childhood computer gadgets to their absolute limits.
New CXO Phyllis Treige
January 13, 2021
Phyllis Treige has accepted the position of Chief Experience Officer (CXO) in Information Technology Services at UC Santa Cruz.
macOS Big Sur
November 18, 2020
Apple's new operating system, macOS Big Sur was released on Nov. 12, 2020.
The Larry Merkley Leadership Award 2019/20
November 6, 2020
The Larry Merkley Leadership award is given in recognition of exemplary leadership and vision in service of Information Technology Services and the campus. Melanie Douglas won this year's Merkley Leadership award.
Meet Kumar Agarwal - Part of ITS Student Profile Series
October 30, 2020
“Don’t limit your education to just your course work, use that as a foundation for understanding why you do the work you do as a student employee.” Kumar Agarwal
The Beth Guislin Team Award 2019/20
October 28, 2020
The Beth Guislin Team award is given for excellence in collaborative information technology projects at UCSC. The UCPath team, led by Laurie Eppler and the Multi-Factor Authentication (MFA) Team led by Glenn Blackler the award this year.
Adobe Flash Player Ends December 31, 2020
October 27, 2020
Adobe announced that it would end support for Flash Player on December 31, 2020
The Instruction Amplification Award 2019/20
October 21, 2020
The Instruction Amplification award is new and honors an individual ITS staff member who demonstrates leadership and collaboration in support of advancing the instructional mission of UCSC. Delivering best-in-class technology-enhanced education is a strategic objective of ITS.
The Stephen Hauskins Research Amplification Award 2019/20
October 16, 2020
The Stephen Hauskins award honors an individual who has worked collaboratively with groups on campus to make significant advances in supporting UC Santa Cruz’s research mission.
Simulated Phishing Campaign 2020/21
October 7, 2020
UCSC is launching a simulated phishing campaign to educate the campus on up-to-date phishing email tactics. Read more to learn how the campaign works and what to do.
The Brad Smith Innovation through Partnerships Award
October 4, 2020
This award honors an ITS staff member who has demonstrated excellence in collaboration with partners resulting in significant positive impact for the campus or the community.
Phil Johnston Retiring Sept. 2020
September 28, 2020
After a dynamic and invaluable career in ITS, Phil Johnston is retiring from UCSC on Sept. 30.
If You Connect It, Protect It
September 22, 2020
Regardless of where or why we’re connecting, we need to take adequate measures to ensure we’re protecting ourselves and our information.
Be A Human Firewall
September 22, 2020
You can be the weakest link OR you can be the strongest defense, regardless of where you are accessing online information.
Protecting P3-P4 Data
September 22, 2020
When dealing with P3-P4 data, keeping it secure is a top priority.
Do Your Part #Be Cyber Smart
September 22, 2020
While working, learning and teaching remotely, we all need to be hyper-vigilant about good cyber hygiene practices.
Meet Siri Bandaru - Part of ITS Student Profile Series
September 15, 2020
One of the great advantages of working in higher edu is the opportunity to work with brilliant students. Siri Bandaru was one such hire. When the opportunity to work in ITS as a student worker became available, she jumped at the opportunity.
Internet of Things
August 19, 2020
From toasters to washing machines, everyday consumer items are having chips inserted into them so they can connect to the web to collect and communicate data as part of the Internet of Things.
Pronoun Options Available for Students in Campus Directory
June 25, 2020
Students at UCSC now have the option to display their pronouns in the Campus Directory. This effort was driven by the Office of the Registrar and Information Technology Services.
Mentored Success: Aaron White’s Journey to Improve our Campus Network Security by Developing a Time-saving Tool
June 16, 2020
Aaron White works in ITS as a desktop support analyst on the Endpoint Engineering team, but his true interests are with information security.
UC Santa Cruz Student Corps
June 11, 2020
In response to the shelter-in-place order that was instituted in California due to the coronavirus pandemic, Jay Olson, divisional liaison for the Humanities Division, Information Technology Services (ITS), brought together a group of UCSC student workers to offer faculty one-on-one assistance in the use of Zoom during their online remote courses for spring/summer quarters.
Meet Eric Woelfel - Part of ITS Student Profile Series
May 21, 2020
Ever since he was young, Eric Woelfel had a strong interest in technology. In his teenage years, he put out flyers in his San Diego neighborhood and effectively started his own private computer business. He used Google voice to establish an “office” phone number. From that formative experience helping others with computer issues, Eric knew that he wanted to work in IT.
Meet Fernanda Rojas - Part of ITS Student Profile Series
May 11, 2020
Fernanda Rojas graduated from UC Santa Cruz in 2018 with a major in Legal Studies and a minor in History. She worked in Information Technology Services (ITS) as a student lab consultant in 2016 and was promoted to a student lab manager until she graduated in 2018.
Meet Bryan Diaz - Part of ITS Student Profile Series
April 16, 2020
Bryan Diaz worked as a student lab consultant in 2015 for just one year in Information Technology Services (ITS) until his outstanding work led him to be promoted to student lab operations manager.
UC Women Rock IT - Especially at UCSC!
April 3, 2020
UCSC celebrates Women's History Month in March and here are a few remarkable women in ITS!
Stay Cybersecure while Working from Home
April 3, 2020
While most of us are still trying to figure out how to use a webcam, cybercriminals are busy taking advantage of COVID-19. It’s important that you remain mindful and take necessary precautions.
COVID-19 Updates for DocuSign
March 31, 2020
The campus is anticipating an increased use of DocuSign during the spring quarter 2020 as the majority of employees and students are adhering to the social distancing mandate and working and learning remotely.
Digital Tools For Remote Instruction
March 16, 2020
Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Faculty regarding recommended digital tools to use for remote instruction.
At Home Internet Options for UCSC
March 16, 2020
Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Community regarding at home internet options for UCSC.
Data Privacy Month
January 28, 2020
Data Privacy Month is an international effort held annually from Jan. 28 - Feb. 28 to create awareness about the importance of respecting privacy, safeguarding data and enabling trust.
Technical revisions to the Electronic Information Security Policy
December 3, 2019
How To Safely Shop This Holiday Season
November 25, 2019
A survey from the National Cyber Security Alliance (NCSA) found that more than a third of holiday gift givers (36%) plan to purchase internet-connected gadgets and gear for family and friends. But wait: before you give the gift of connectivity, don’t let hackers get in your way.
Data Security Compliance and CruzBuy
November 4, 2019
New Data Security and Privacy requirements when requesting services from Suppliers who will have access to UCSC data or systems.
Organizational Change in ITS
October 29, 2019
In the summer of 2019, UC Santa Cruz's ITS Division embarked on a major reorganization to promote lean thinking, strengthen customer focus, and develop a governance model where the consumers of the technology become participants in institutional decisions.
Apple MacOS 10.15 Catalina
October 7, 2019
Apple will be releasing MacOS 10.15 Catalina sometime in October. Please hold off updating your Mac at this time until further testing is complete.
Introducing the UC IS-3: Electronic Information Security Policy
October 1, 2019
Ready to be a pinball wizard? The goal is to keep the ball rolling by improving our security posture.
Donuts and coffee w/ ITS Security
September 30, 2019
ITS Information Security invites the campus community to participate in National Cyber Security Awareness Month by attending a tabling event in October.
Windows 7 Retirement Jan. 14, 2020
July 25, 2019
Microsoft will end support of Windows 7 on January 14, 2020. Be prepared!
Distinguished Service Commendation goes to Mark Beach!
July 9, 2019
ITS staff member, Mark Beach, received the Distinguished Service Commendation award signed by all of the Chiefs in the UC system for outstanding service to the UC Santa Cruz Police Department.
New SlugSites WordPress Service
July 8, 2019
The ITS Web Services team is pleased to announce a new WordPress web service called SlugSites available to any person with a CruzID and Gold Password.
Campus Site License for MATLAB
April 24, 2019
ITS Improves McHenry Library Dead Zones
April 2, 2019
Google Higher Education Product Session
April 1, 2019
In-person Google product information session and training
Helping Students Who Need More Access to Computers
March 22, 2019
Beginning April 1 through June 13, the Oakes 205 computer lab will be open 24 hours a day, 7 days a week for the duration of spring quarter on a pilot test basis.
ITS is e-Bike Friendly
March 11, 2019
Information Technology Services (ITS) has acquired three very cool e-bikes to help staff travel around on campus.
UCSC to go Paperless with DocuSign
February 1, 2019
DocuSign is an electronic signature system coming soon to UCSC!
Cloud Computing at UCSC
February 1, 2019
Cloud Computing has become a hot topic in today’s modern and technologically advanced world, as it allows us to perform critical operations without depending on bulky hardware.
Telecommunications Infrastructure Upgrade Update Winter Quarter 2019
February 1, 2019
Here is an update of the Telecommunications Infrastructure Upgrade project.
Major revisions to the Electronic Information Security Policy
February 1, 2019
The University of California Office of the President has issued major revisions to the Electronic Information Security Policy (IS-3) following a systemwide review.
IT Infrastructure Agreements - Discounts on Services
January 18, 2019
We’d like to bring to your attention exciting news about deeply discounted prices for IT infrastructure products in five categories– routers and switches, wireless, firewalls, servers, and storage.
UC Cyber Security Awareness Fundamentals Learning Activity
January 3, 2019
The UC Cyber Security Awareness Fundamentals (CSA) learning activity has been updated and available for you to review and complete for 2019.
SentinelOne replaces Sophos Antivirus
December 7, 2018
SentinelOne antivirus software replaces Sophos on all UCSC owned computers.
Online Holiday Shopping: Tips to Keep Your Information Secure
November 21, 2018
Keep these tips in mind to help protect yourself from identity theft and other malicious activity while shopping online during the holiday season and throughout the year.
Stronger Account Security Coming 2019
November 15, 2018
Campus Technology Town Halls You're Invited!
October 9, 2018
Meet the new Vice Chancellor for Information Technology, Van Williams!
If you Collect it, Protect it
September 29, 2018
Own Your Online Presence
September 29, 2018
Lock Down Passwords with a Password Manager
September 29, 2018
MacOS 10.14 Mojave
September 23, 2018
MacOS 10.14 Mojave will be released on Sept. 24, 2018.
UCSC-Guest WiFi
August 2, 2018
Goodbye CruzNet, hello UCSC-Guest! On July 30, 2018, the campus wireless service, CruzNet, was upgraded and renamed to UCSC-Guest.
Senti-Merriman Award 2018
June 14, 2018
The Senti-Merriman award for 2018 goes to ITS ResNet student technician, Ryan Schouweiler!
Cyber Hackers Target Home and Office Routers Worldwide
June 11, 2018
A few weeks ago hackers infected more than 500,000 home and office routers and other network devices worldwide with malware that could be used for a range of nefarious purposes.
Guard Your Privacy Online
April 21, 2018
It is critical to learn how to protect yourself and guard your privacy. Your identity and even your bank account could be at risk!
We love our devices. So do thieves!
April 21, 2018
Mobile phones, tablets, and laptops continue to provide us with the opportunity to work "on the go," but this added convenience could also mean more risk.
CENIC Awards ITS
February 28, 2018
Congratulations to the following ITS staff who were honored by CENIC with the following awards!
Campus Innovation Award 2017
January 29, 2018
Congratulations to UCSC Information Technology Services for winning the 2017 Campus Innovation Award!
Criminals Spoof Scanners & Printers
January 10, 2018
Criminals spoof scanners and printers by the millions to spread malware.
Worst Passwords of 2017
January 10, 2018
The 25 worst passwords of 2017 -- does yours appear on the list?
Firefox Quantum Release
November 3, 2017
On November 14, Mozilla will release Firefox Quantum, which is a faster browser with a new user interface.
macOS High Sierra 10.13 Update
September 26, 2017
Apple has released the new macOS High Sierra 10.13 on September 25, 2017.
Library Resources
September 18, 2017
Beginning September 18, 2017, you are able to connect to library resources using your CruzID and Gold password
Google Docs Sharing Scam
May 5, 2017
Alert on a Google Docs Sharing Scam and follow up security actions you can take.
Mobile Communications at UCSC
March 16, 2016
Cellular carriers have put a lot of effort into upgrading their facilities on our campus in the past 12 months. Here's a summary of what has taken place so far.