ITS News & Alerts

  • July 10, 2020

  • Pronoun Options Available for Students in Campus Directory

    June 25, 2020

    Students at UCSC now have the option to display their pronouns in the Campus Directory. This effort was driven by the Office of the Registrar and Information Technology Services.

  • Mentored Success: Aaron White’s Journey to Improve our Campus Network Security by Developing a Time-saving Tool

    June 16, 2020

    Aaron White works in ITS as a desktop support analyst on the Endpoint Engineering team, but his true interests are with information security.

  • UC Santa Cruz Student Corps

    June 11, 2020

    In response to the shelter-in-place order that was instituted in California due to the coronavirus pandemic, Jay Olson, divisional liaison for the Humanities Division, Information Technology Services (ITS), brought together a group of UCSC student workers to offer faculty one-on-one assistance in the use of Zoom during their online remote courses for spring/summer quarters.

  • Meet Eric Woelfel - Part of ITS Student Profile Series

    May 21, 2020

    Ever since he was young, Eric Woelfel had a strong interest in technology. In his teenage years, he put out flyers in his San Diego neighborhood and effectively started his own private computer business. He used Google voice to establish an “office” phone number. From that formative experience helping others with computer issues, Eric knew that he wanted to work in IT.

  • Meet Fernanda Rojas - Part of ITS Student Profile Series

    May 11, 2020

    Fernanda Rojas graduated from UC Santa Cruz in 2018 with a major in Legal Studies and a minor in History. She worked in Information Technology Services (ITS) as a student lab consultant in 2016 and was promoted to a student lab manager until she graduated in 2018.

  • Meet Bryan Diaz - Part of ITS Student Profile Series

    April 16, 2020

    Bryan Diaz worked as a student lab consultant in 2015 for just one year in Information Technology Services (ITS) until his outstanding work led him to be promoted to student lab operations manager.

  • UC Women Rock IT - Especially at UCSC!

    April 3, 2020

    UCSC celebrates Women's History Month in March and here are a few remarkable women in ITS!

  • Stay Cybersecure while Working from Home

    April 3, 2020

    While most of us are still trying to figure out how to use a webcam, cybercriminals are busy taking advantage of COVID-19. It’s important that you remain mindful and take necessary precautions.

  • COVID-19 Updates for DocuSign

    March 31, 2020

    The campus is anticipating an increased use of DocuSign during the spring quarter 2020 as the majority of employees and students are adhering to the social distancing mandate and working and learning remotely.

  • Digital Tools For Remote Instruction

    March 16, 2020

    Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Faculty regarding recommended digital tools to use for remote instruction.

  • At Home Internet Options for UCSC

    March 16, 2020

    Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Community regarding at home internet options for UCSC.

  • Data Privacy Month

    January 28, 2020

    Data Privacy Month is an international effort held annually from Jan. 28 - Feb. 28 to create awareness about the importance of respecting privacy, safeguarding data and enabling trust.

  • Beware of Tax Scams

    January 13, 2020

    Beware of tax scams and phony IRS messages and phone calls during the tax season and year round.

  • Technical revisions to the Electronic Information Security Policy

    December 3, 2019

  • How To Safely Shop This Holiday Season

    November 25, 2019

    A survey from the National Cyber Security Alliance (NCSA) found that more than a third of holiday gift givers (36%) plan to purchase internet-connected gadgets and gear for family and friends. But wait: before you give the gift of connectivity, don’t let hackers get in your way.

  • Data Security Compliance and CruzBuy

    November 4, 2019

    New Data Security and Privacy requirements when requesting services from Suppliers who will have access to UCSC data or systems.

  • Organizational Change in ITS

    October 29, 2019

    In the summer of 2019, UC Santa Cruz's ITS Division embarked on a major reorganization to promote lean thinking, strengthen customer focus, and develop a governance model where the consumers of the technology become participants in institutional decisions.

  • Apple MacOS 10.15 Catalina

    October 7, 2019

    Apple will be releasing MacOS 10.15 Catalina sometime in October. Please hold off updating your Mac at this time until further testing is complete.

  • Donuts Have Holes, Information Security Should Not!

    October 1, 2019

    Donuts have holes, but information security should not! Here are five ways to plug possible vulnerabilities  and to help secure your digital life. 

  • Avoid Phishing

    October 1, 2019

    Social Engineering is any act that influences a person to take actions that may not be in their best interest. Scammers trick people to obtain access to systems and confidential data that can lead to a part of a bigger scheme.

  • Introducing the UC IS-3: Electronic Information Security Policy

    October 1, 2019

    Ready to be a pinball wizard? The goal is to keep the ball rolling by improving our security posture.

  • Donuts and coffee w/ ITS Security

    September 30, 2019

    ITS Information Security invites the campus community to participate in National Cyber Security Awareness Month by attending a tabling event in October.

  • Windows 7 Retirement Jan. 14, 2020

    July 25, 2019

    Microsoft will end support of Windows 7 on January 14, 2020. Be prepared!

  • Distinguished Service Commendation goes to Mark Beach!

    July 9, 2019

    ITS staff member, Mark Beach, received the Distinguished Service Commendation award signed by all of the Chiefs in the UC system for outstanding service to the UC Santa Cruz Police Department.

  • New SlugSites WordPress Service

    July 8, 2019

    The ITS Web Services team is pleased to announce a new WordPress web service called SlugSites available to any person with a CruzID and Gold Password.

  • Campus Site License for MATLAB

    April 24, 2019

  • ITS Improves McHenry Library Dead Zones

    April 2, 2019

  • Google Higher Education Product Session

    April 1, 2019

    In-person Google product information session and training

  • Helping Students Who Need More Access to Computers

    March 22, 2019

    Beginning April 1 through June 13, the Oakes 205 computer lab will be open 24 hours a day, 7 days a week for the duration of spring quarter on a pilot test basis.

  • ITS is e-Bike Friendly

    March 11, 2019

    Information Technology Services (ITS) has acquired three very cool e-bikes to help staff travel around on campus.

  • UCSC to go Paperless with DocuSign

    February 1, 2019

    DocuSign is an electronic signature system coming soon to UCSC!

  • Cloud Computing at UCSC

    February 1, 2019

    Cloud Computing has become a hot topic in today’s modern and technologically advanced world, as it allows us to perform critical operations without depending on bulky hardware.

  • Telecommunications Infrastructure Upgrade Update Winter Quarter 2019

    February 1, 2019

    Here is an update of the Telecommunications Infrastructure Upgrade project.

  • Major revisions to the Electronic Information Security Policy

    February 1, 2019

    The University of California Office of the President has issued major revisions to the Electronic Information Security Policy (IS-3) following a systemwide review.

  • IT Infrastructure Agreements - Discounts on Services

    January 18, 2019

    We’d like to bring to your attention exciting news about deeply discounted prices for IT infrastructure products in five categories– routers and switches, wireless, firewalls, servers, and storage.

  • UC Cyber Security Awareness Fundamentals Learning Activity

    January 3, 2019

    The UC Cyber Security Awareness Fundamentals (CSA) learning activity has been updated and available for you to review and complete for 2019.

  • SentinelOne replaces Sophos Antivirus

    December 7, 2018

    SentinelOne antivirus software replaces Sophos on all UCSC owned computers.

  • Online Holiday Shopping: Tips to Keep Your Information Secure

    November 21, 2018

    Keep these tips in mind to help protect yourself from identity theft and other malicious activity while shopping online during the holiday season and throughout the year.

  • Stronger Account Security Coming 2019

    November 15, 2018

  • Campus Technology Town Halls You're Invited!

    October 9, 2018

    Meet the new Vice Chancellor for Information Technology, Van Williams!

  • If you Collect it, Protect it

    September 29, 2018

  • Own Your Online Presence

    September 29, 2018

  • Lock Down Passwords with a Password Manager

    September 29, 2018

  • MacOS 10.14 Mojave

    September 23, 2018

    MacOS 10.14 Mojave will be released on Sept. 24, 2018.

  • Simulated Phishing Email Campaign - Update

    August 26, 2018

    Thank you for participating in the simulated phishing email training exercise conducted in July. Some of you might have been surprised at how sophisticated next generation phishing has become and how easy it was to fall for it.

  • UCSC-Guest WiFi

    August 2, 2018

    Goodbye CruzNet, hello UCSC-Guest! On July 30, 2018, the campus wireless service, CruzNet, was upgraded and renamed to UCSC-Guest.

  • Simulated Phishing Email Campaign

    July 6, 2018

    Sometime during July, faculty and staff will receive two simulated (fake) phishing emails as part of a UC systemwide cyber security phishing campaign.

  • Senti-Merriman Award 2018

    June 14, 2018

    The Senti-Merriman award for 2018 goes to ITS ResNet student technician, Ryan Schouweiler!

  • Cyber Hackers Target Home and Office Routers Worldwide

    June 11, 2018

    A few weeks ago hackers infected more than 500,000 home and office routers and other network devices worldwide with malware that could be used for a range of nefarious purposes.

  • Report Phishing Attempts!

    May 30, 2018

    IDENTIFY and REACT to a phishing attempt in a way that protects yourself and your colleagues.

  • Guard Your Privacy Online

    April 21, 2018

    It is critical to learn how to protect yourself and guard your privacy. Your identity and even your bank account could be at risk!

  • We love our devices. So do thieves!

    April 21, 2018

    Mobile phones, tablets, and laptops continue to provide us with the opportunity to work "on the go," but this added convenience could also mean more risk.

  • Email Scam Alert - March 29, 2018

    March 29, 2018

    A widespread email scam that was sent to our campus accounts on March 29, 2018. The message appears to be from the University Of California SANTA CRUZ using various .edu email addresses, with the subject line "requires response or New Announcements".

  • CENIC Awards ITS

    February 28, 2018

    Congratulations to the following ITS staff who were honored by CENIC with the following awards!

  • Campus Innovation Award 2017

    January 29, 2018

    Congratulations to UCSC Information Technology Services for winning the 2017 Campus Innovation Award!

  • Criminals Spoof Scanners & Printers

    January 10, 2018

    Criminals spoof scanners and printers by the millions to spread malware.

  • Worst Passwords of 2017

    January 10, 2018

    The 25 worst passwords of 2017 -- does yours appear on the list?

  • Meltdown & Spectre Security Alert

    January 10, 2018

    Recently-published articles have demonstrated a new class of cyber security vulnerabilities that exist in most modern computer processors.

  • Firefox Quantum Release

    November 3, 2017

    On November 14, Mozilla will release Firefox Quantum, which is a faster browser with a new user interface.

  • Security Alert: KRACK Cyber Bug

    October 19, 2017

    A cyber bug known as KRACK (key reinstallation attacks) is affecting almost all Wi-Fi Protected Access II (WPA2) networks putting most wireless devices, including computers, phones, tablets, and routers at risk of attack.

  • macOS High Sierra 10.13 Update

    September 26, 2017

    Apple has released the new macOS High Sierra 10.13 on September 25, 2017.

  • Library Resources

    September 18, 2017

    Beginning September 18, 2017, you are able to connect to library resources using your CruzID and Gold password

  • Equifax Data Breach

    September 11, 2017

    The credit monitoring company Equifax announced a security breach that resulted in the exposure of personal data for 143 million people. Learn how to protect your identity.

  • Google Docs Sharing Scam

    May 5, 2017

    Alert on a Google Docs Sharing Scam and follow up security actions you can take.

  • Cloudflare Data Leak

    February 27, 2017

    Time to change your passwords for a bunch of Internet services: Uber, Yelp, Betterment, 23andMe, and more.

  • Don't Let Identity Theft Happen to You

    September 29, 2016

    Cyber criminals have a variety of schemes to get a hold of your personal information and use it to steal your money, sell your identity, commit fraud or other crimes in your name.

  • Secure Your Digital Life

    September 29, 2016

    In today’s digital world, practicing good cyber security is absolutely critical.

  • Mobile Communications at UCSC

    March 16, 2016

    Cellular carriers have put a lot of effort into upgrading their facilities on our campus in the past 12 months. Here's a summary of what has taken place so far.

  • As many as 35% of data breaches come from Higher Ed.

    October 12, 2015

    As many as 35% of data breaches come from Higher Ed. This article reviews key causes, lessons learned, and what you can do to help keep us safe.