ITS News & Alerts

  • June 24, 2021

  • Student Profile: Sarah Do

    June 15, 2021

    Sarah Do graduated from UCSC in 2017 with a major in Art and now works in ITS as a desktop support technician where she puts her artistic talents to good use!

  • Demystifying Captions in Less than 10 Minutes

    June 15, 2021

  • Student Profile: Fernanda Becerra

    May 6, 2021

    When UCSC student and ITS employee, Fernanda Becerra, was young, she served as her mom's primary translator, helping her to navigate life’s routine chores and occasional challenges great and small.

  • Accessibility Corps

    May 5, 2021

    The Accessibility Corps is a small but growing team of three UCSC students, hired in 2020 and dedicated to the specific purpose of helping faculty with accessibility in their courses.

  • What to do if your information is found on the dark web

    April 23, 2021

    You might have received notifications from Experian that your information (social security number, credit card numbers, email address, etc.) was found on the dark web. Learn what to do!

  • Student Profile: Magdalena Ramirez

    April 21, 2021

    Magdalena Ramirez, third-year UCSC Computer Science major, developed an interest in computers not through STEM courses in school as one might think, but instead through her natural artistic inclinations.

  • Student Employees have ITS Pride!

    April 19, 2021

    ITS is excited to introduce you to a few of our amazing student workers, showing you who they are and what they do.

  • Accellion Data Breach, April 2021

    April 5, 2021

    The attack involves the use of Accellion, a vendor used by many organizations for secure file transfer, in which an unauthorized individual appears to have copied and transferred UC files by exploiting a vulnerability in Accellion’s file transfer service.

  • Family Student Housing Internet Upgrade

    March 29, 2021

    The Family Student Housing internet upgrade will bring a faster, more reliable and more secure service for the residents. The work will be occurring on a rolling basis beginning Feb 1 through March 31, 2021.

  • SensusAccess and Immersive Reader now available via Canvas

    March 22, 2021

    Two new tools to use in Canvas to provide better accessibility for students, staff, and faculty. With so much of our time spent working and studying remotely, it’s important to have accessible materials.

  • Student Profile: Kayla Sealie

    February 25, 2021

  • Pronoun Options Available for UCSC Employees in Campus Directory

    February 16, 2021

    Employees at UCSC have the option to display their pronouns in the Campus Directory.

  • High-Performance Computing (HPC) Series

    February 11, 2021

    ITS is excited to announce our new High-Performance Computing (HPC) discussion series open to all UCSC instructors, researchers, staff, and students.

  • New "Keep it Locked" Podcast  

    February 9, 2021

    Keep it Locked is a new UCSC podcast about fear, fascination and privacy in the digital age.

  • Beware of Tax Scams

    February 8, 2021

    Beware of tax scams and phony IRS messages and phone calls during the tax season and year round.

  • Zoom Live Transcription Announcement

    January 21, 2021

    We are excited to share that the option for live transcription is now available through your UCSC Zoom account.

  • Meet Tim Haygood - Part of ITS Student Profile Series

    January 14, 2021

    Meet Tim Haygood! He found endless fascination in all things technical and pushed his childhood computer gadgets to their absolute limits.

  • New CXO Phyllis Treige

    January 13, 2021

    Phyllis Treige has accepted the position of Chief Experience Officer (CXO) in Information Technology Services at UC Santa Cruz.

  • Linkedin Learning

    January 12, 2021

    LinkedIn Learning (formerly is now available to all UCSC faculty, staff and students at no cost for the 2020-21 academic year.

  • macOS Big Sur

    November 18, 2020

    Apple's new operating system, macOS Big Sur was released on Nov. 12, 2020.

  • Holiday Shopping Fraud 2020

    November 14, 2020

    What should you look out for while shopping this holiday season? Review these security issues and how to avoid them to help protect yourself from identity theft and other malicious activity while shopping online during the holiday season and throughout the year.

  • The Larry Merkley Leadership Award 2019/20

    November 6, 2020

    The Larry Merkley Leadership award is given in recognition of exemplary leadership and vision in service of Information Technology Services and the campus. Melanie Douglas won this year's Merkley Leadership award.

  • Meet Kumar Agarwal - Part of ITS Student Profile Series

    October 30, 2020

    “Don’t limit your education to just your course work, use that as a foundation for understanding why you do the work you do as a student employee.” Kumar Agarwal

  • The Beth Guislin Team Award 2019/20

    October 28, 2020

    The Beth Guislin Team award is given for excellence in collaborative information technology projects at UCSC. The UCPath team, led by Laurie Eppler and the Multi-Factor Authentication (MFA) Team led by Glenn Blackler the award this year.

  • Adobe Flash Player Ends December 31, 2020

    October 27, 2020

    Adobe announced that it would end support for Flash Player on December 31, 2020

  • The Instruction Amplification Award 2019/20

    October 21, 2020

    The Instruction Amplification award is new and honors an individual ITS staff member who demonstrates leadership and collaboration in support of advancing the instructional mission of UCSC. Delivering best-in-class technology-enhanced education is a strategic objective of ITS.

  • The Stephen Hauskins Research Amplification Award 2019/20

    October 16, 2020

    The Stephen Hauskins award honors an individual who has worked collaboratively with groups on campus to make significant advances in supporting UC Santa Cruz’s research mission.

  • Simulated Phishing Campaign 2020/21

    October 7, 2020

    UCSC is launching a simulated phishing campaign to educate the campus on up-to-date phishing email tactics. Read more to learn how the campaign works and what to do.

  • The Brad Smith Innovation through Partnerships Award

    October 4, 2020

    This award honors an ITS staff member who has demonstrated excellence in collaboration with partners resulting in significant positive impact for the campus or the community.

  • Phil Johnston Retiring Sept. 2020

    September 28, 2020

    After a dynamic and invaluable career in ITS, Phil Johnston is retiring from UCSC on Sept. 30.

  • If You Connect It, Protect It

    September 22, 2020

    Regardless of where or why we’re connecting, we need to take adequate measures to ensure we’re protecting ourselves and our information.

  • Be A Human Firewall

    September 22, 2020

    You can be the weakest link OR you can be the strongest defense, regardless of where you are accessing online information.

  • Protecting P3-P4 Data

    September 22, 2020

    When dealing with P3-P4 data, keeping it secure is a top priority.

  • Do Your Part #Be Cyber Smart

    September 22, 2020

    While working, learning and teaching remotely, we all need to be hyper-vigilant about good cyber hygiene practices.

  • Meet Siri Bandaru - Part of ITS Student Profile Series

    September 15, 2020

    One of the great advantages of working in higher edu is the opportunity to work with brilliant students. Siri Bandaru was one such hire. When the opportunity to work in ITS as a student worker became available, she jumped at the opportunity.

  • Internet of Things

    August 19, 2020

    From toasters to washing machines, everyday consumer items are having chips inserted into them so they can connect to the web to collect and communicate data as part of the Internet of Things.

  • Pronoun Options Available for Students in Campus Directory

    June 25, 2020

    Students at UCSC now have the option to display their pronouns in the Campus Directory. This effort was driven by the Office of the Registrar and Information Technology Services.

  • Mentored Success: Aaron White’s Journey to Improve our Campus Network Security by Developing a Time-saving Tool

    June 16, 2020

    Aaron White works in ITS as a desktop support analyst on the Endpoint Engineering team, but his true interests are with information security.

  • UC Santa Cruz Student Corps

    June 11, 2020

    In response to the shelter-in-place order that was instituted in California due to the coronavirus pandemic, Jay Olson, divisional liaison for the Humanities Division, Information Technology Services (ITS), brought together a group of UCSC student workers to offer faculty one-on-one assistance in the use of Zoom during their online remote courses for spring/summer quarters.

  • Meet Eric Woelfel - Part of ITS Student Profile Series

    May 21, 2020

    Ever since he was young, Eric Woelfel had a strong interest in technology. In his teenage years, he put out flyers in his San Diego neighborhood and effectively started his own private computer business. He used Google voice to establish an “office” phone number. From that formative experience helping others with computer issues, Eric knew that he wanted to work in IT.

  • Meet Fernanda Rojas - Part of ITS Student Profile Series

    May 11, 2020

    Fernanda Rojas graduated from UC Santa Cruz in 2018 with a major in Legal Studies and a minor in History. She worked in Information Technology Services (ITS) as a student lab consultant in 2016 and was promoted to a student lab manager until she graduated in 2018.

  • Meet Bryan Diaz - Part of ITS Student Profile Series

    April 16, 2020

    Bryan Diaz worked as a student lab consultant in 2015 for just one year in Information Technology Services (ITS) until his outstanding work led him to be promoted to student lab operations manager.

  • UC Women Rock IT - Especially at UCSC!

    April 3, 2020

    UCSC celebrates Women's History Month in March and here are a few remarkable women in ITS!

  • Stay Cybersecure while Working from Home

    April 3, 2020

    While most of us are still trying to figure out how to use a webcam, cybercriminals are busy taking advantage of COVID-19. It’s important that you remain mindful and take necessary precautions.

  • COVID-19 Updates for DocuSign

    March 31, 2020

    The campus is anticipating an increased use of DocuSign during the spring quarter 2020 as the majority of employees and students are adhering to the social distancing mandate and working and learning remotely.

  • Digital Tools For Remote Instruction

    March 16, 2020

    Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Faculty regarding recommended digital tools to use for remote instruction.

  • At Home Internet Options for UCSC

    March 16, 2020

    Message from Vice Chancellor of Information Technology, Van Williams to UC Santa Cruz Community regarding at home internet options for UCSC.

  • Data Privacy Month

    January 28, 2020

    Data Privacy Month is an international effort held annually from Jan. 28 - Feb. 28 to create awareness about the importance of respecting privacy, safeguarding data and enabling trust.

  • Technical revisions to the Electronic Information Security Policy

    December 3, 2019

  • How To Safely Shop This Holiday Season

    November 25, 2019

    A survey from the National Cyber Security Alliance (NCSA) found that more than a third of holiday gift givers (36%) plan to purchase internet-connected gadgets and gear for family and friends. But wait: before you give the gift of connectivity, don’t let hackers get in your way.

  • Data Security Compliance and CruzBuy

    November 4, 2019

    New Data Security and Privacy requirements when requesting services from Suppliers who will have access to UCSC data or systems.

  • Organizational Change in ITS

    October 29, 2019

    In the summer of 2019, UC Santa Cruz's ITS Division embarked on a major reorganization to promote lean thinking, strengthen customer focus, and develop a governance model where the consumers of the technology become participants in institutional decisions.

  • Apple MacOS 10.15 Catalina

    October 7, 2019

    Apple will be releasing MacOS 10.15 Catalina sometime in October. Please hold off updating your Mac at this time until further testing is complete.

  • Donuts Have Holes, Information Security Should Not!

    October 1, 2019

    Donuts have holes, but information security should not! Here are five ways to plug possible vulnerabilities  and to help secure your digital life. 

  • Introducing the UC IS-3: Electronic Information Security Policy

    October 1, 2019

    Ready to be a pinball wizard? The goal is to keep the ball rolling by improving our security posture.

  • Donuts and coffee w/ ITS Security

    September 30, 2019

    ITS Information Security invites the campus community to participate in National Cyber Security Awareness Month by attending a tabling event in October.

  • Windows 7 Retirement Jan. 14, 2020

    July 25, 2019

    Microsoft will end support of Windows 7 on January 14, 2020. Be prepared!

  • Distinguished Service Commendation goes to Mark Beach!

    July 9, 2019

    ITS staff member, Mark Beach, received the Distinguished Service Commendation award signed by all of the Chiefs in the UC system for outstanding service to the UC Santa Cruz Police Department.

  • New SlugSites WordPress Service

    July 8, 2019

    The ITS Web Services team is pleased to announce a new WordPress web service called SlugSites available to any person with a CruzID and Gold Password.

  • Campus Site License for MATLAB

    April 24, 2019

  • ITS Improves McHenry Library Dead Zones

    April 2, 2019

  • Google Higher Education Product Session

    April 1, 2019

    In-person Google product information session and training

  • Helping Students Who Need More Access to Computers

    March 22, 2019

    Beginning April 1 through June 13, the Oakes 205 computer lab will be open 24 hours a day, 7 days a week for the duration of spring quarter on a pilot test basis.

  • ITS is e-Bike Friendly

    March 11, 2019

    Information Technology Services (ITS) has acquired three very cool e-bikes to help staff travel around on campus.

  • UCSC to go Paperless with DocuSign

    February 1, 2019

    DocuSign is an electronic signature system coming soon to UCSC!

  • Cloud Computing at UCSC

    February 1, 2019

    Cloud Computing has become a hot topic in today’s modern and technologically advanced world, as it allows us to perform critical operations without depending on bulky hardware.

  • Telecommunications Infrastructure Upgrade Update Winter Quarter 2019

    February 1, 2019

    Here is an update of the Telecommunications Infrastructure Upgrade project.

  • Major revisions to the Electronic Information Security Policy

    February 1, 2019

    The University of California Office of the President has issued major revisions to the Electronic Information Security Policy (IS-3) following a systemwide review.

  • IT Infrastructure Agreements - Discounts on Services

    January 18, 2019

    We’d like to bring to your attention exciting news about deeply discounted prices for IT infrastructure products in five categories– routers and switches, wireless, firewalls, servers, and storage.

  • UC Cyber Security Awareness Fundamentals Learning Activity

    January 3, 2019

    The UC Cyber Security Awareness Fundamentals (CSA) learning activity has been updated and available for you to review and complete for 2019.

  • SentinelOne replaces Sophos Antivirus

    December 7, 2018

    SentinelOne antivirus software replaces Sophos on all UCSC owned computers.

  • Online Holiday Shopping: Tips to Keep Your Information Secure

    November 21, 2018

    Keep these tips in mind to help protect yourself from identity theft and other malicious activity while shopping online during the holiday season and throughout the year.

  • Stronger Account Security Coming 2019

    November 15, 2018

  • Campus Technology Town Halls You're Invited!

    October 9, 2018

    Meet the new Vice Chancellor for Information Technology, Van Williams!

  • If you Collect it, Protect it

    September 29, 2018

  • Own Your Online Presence

    September 29, 2018

  • Lock Down Passwords with a Password Manager

    September 29, 2018

  • MacOS 10.14 Mojave

    September 23, 2018

    MacOS 10.14 Mojave will be released on Sept. 24, 2018.

  • UCSC-Guest WiFi

    August 2, 2018

    Goodbye CruzNet, hello UCSC-Guest! On July 30, 2018, the campus wireless service, CruzNet, was upgraded and renamed to UCSC-Guest.

  • Senti-Merriman Award 2018

    June 14, 2018

    The Senti-Merriman award for 2018 goes to ITS ResNet student technician, Ryan Schouweiler!

  • Cyber Hackers Target Home and Office Routers Worldwide

    June 11, 2018

    A few weeks ago hackers infected more than 500,000 home and office routers and other network devices worldwide with malware that could be used for a range of nefarious purposes.

  • Guard Your Privacy Online

    April 21, 2018

    It is critical to learn how to protect yourself and guard your privacy. Your identity and even your bank account could be at risk!

  • We love our devices. So do thieves!

    April 21, 2018

    Mobile phones, tablets, and laptops continue to provide us with the opportunity to work "on the go," but this added convenience could also mean more risk.

  • CENIC Awards ITS

    February 28, 2018

    Congratulations to the following ITS staff who were honored by CENIC with the following awards!

  • Campus Innovation Award 2017

    January 29, 2018

    Congratulations to UCSC Information Technology Services for winning the 2017 Campus Innovation Award!

  • Criminals Spoof Scanners & Printers

    January 10, 2018

    Criminals spoof scanners and printers by the millions to spread malware.

  • Worst Passwords of 2017

    January 10, 2018

    The 25 worst passwords of 2017 -- does yours appear on the list?

  • Firefox Quantum Release

    November 3, 2017

    On November 14, Mozilla will release Firefox Quantum, which is a faster browser with a new user interface.

  • macOS High Sierra 10.13 Update

    September 26, 2017

    Apple has released the new macOS High Sierra 10.13 on September 25, 2017.

  • Library Resources

    September 18, 2017

    Beginning September 18, 2017, you are able to connect to library resources using your CruzID and Gold password

  • Google Docs Sharing Scam

    May 5, 2017

    Alert on a Google Docs Sharing Scam and follow up security actions you can take.

  • Mobile Communications at UCSC

    March 16, 2016

    Cellular carriers have put a lot of effort into upgrading their facilities on our campus in the past 12 months. Here's a summary of what has taken place so far.