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Data Center VPN

Securely Access UCSC Data Center 

Data Center VPN provides a secure (encrypted) connection for privileged access to systems in the UCSC Data Center. Privileged access includes systems administration, application, and database administration or elevated access to IS-3 restricted systems. 

How to install the Data Cetner VPN

  1. Download the VPN Client using your CruzID and Gold password.
  2. Install the VPN client. 
  3. Launch the VPN client.

After installation

  1. Launch the Cisco AnyConnect VPN client.

  2. Enter the Data Center VPN address, and select "Connect."
    • Use the Data Center VPN address: vpn-dc.ucsc.edu

  3. Enter your CruzID and Gold password in the boxes marked "Username" and "Password," respectively.

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  4. For "Second Password", or MFA, do as follows:
     
    • Type "push" to receive a mobile prompt
      • An alert will display on your smartphone or tablet. (this is the MFA process as normal)
      • Tap Approve (or Accept + Confirm) to authenticate.
      • VPN connection completed!

OR
    • Type "sms" to receive a passcode via text
      • The Cisco AnyConnect box will refresh, erase all entered information, and display 'Login failed.'
      • You will receive a series of single use passcodes on the SMS-capable phone listed first in your MFA profile.
      • Re-enter your CruzID and Gold password in the boxes marked Username and Password, respectively.
      • Enter the SMS passcode into the box marked Second Password or MFA.
      • Click OK.
      • VPN connection completed!
OR
    • Type "phone" to receive a call
      • You will receive a telephone call from 831-459-4357 to the telephone number listed first in your MFA profile.
      • Answer the telephone and immediately press 1 to authenticate.  (If using a landline, it may be necessary to first enable tones)
      • VPN connection completed!
OR
Type a passcode from sms, phone, or token
    • Use the Duo Mobile app or your hardware token to generate a passcode.
    • Enter the passcode in the box marked Second Password or MFA.
    • Click OK.
    • VPN connection completed!

Operating Systems

For more operating systems instructional details click here.

More detail on authentication methods

Duo Mobile App - Push Notification (recommended and most commonly used)
 Text Message (SMS) - texting charges may apply
Phone Call - charges may apply
 Hardware TokenDuo Mobile App - Passcodes

Get Help

Contact the ITS Support Center for assistance.