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Instructions for Installing UCSC "Campus" VPN

Step 1: Install and open VPN App

On your computer:

A.  You will need to be logged into your UCSC Google account in order to download the VPN app installer.
C.  Locate and open the downloaded installer on your computer and follow the on-screen instructions.

On ITS-managed Computers using BigFix: (what is BigFix)

MacOS: 

A. Open the BigFix Self Service app on your computer

B. On the "Catalog" tab select "Install Campus VPN," and click "Get". The installation will take a moment to complete.

C. In "Applications" > "Cisco" open "Cisco AnyConnect Secure Mobility Client"

Windows:

(NOTE) Cisco AnyConnect is already installed on all Windows machines. No need to reinstall. 

A. Locate and open "Cisco AnyConnect Secure Mobility Client" - use your computer’s search function and type in VPN

Step 2: Establish a VPN Connection

With the VPN Cisco AnyConnect Secure Mobility app open:

A.  Enter a VPN address and click "Connect"
UCSC VPN: vpn.ucsc.edu
Data Center VPN: vpn-dc.ucsc.edu

B.  Enter the following information:
Username enter your CruzID
Password enter your Gold password
Multi-Factor Authentication (MFA / DUO) enter one of the following methods
 -  Type "push" to receive mobile prompt
 -  Type "sms" to receive passcodes via text (you can use any of these passcodes)
 -  Type "phone" to receive a call
 -  Enter a passcode from sms, phone or Duo token

C. Cisco AnyConnect will display a connection confirmation message.

Get Help Connecting

If you have problems installing Cisco AnyConnect VPN client, open a ITS Support Center help request or email help@ucsc.edu

iPhone and iPad Instructions for Installing UCSC VPN

Visit this web page on how to install and use VPN on your iPhone or iPad. 

Operating Systems

Detailed instructions specific to operating systems.

DART Program

The DART program is a Cisco enhanced troubleshooting monitoring tool used with more complex or intermittent issues. Download the DART installer (scroll to the bottom of the web page) for your operating system.