Instructions for Installing UCSC "Campus" VPN
Step 1: Install and open VPN App
On your computer:
On ITS-managed Computers using BigFix: (what is BigFix)
MacOS:
A. Open the BigFix Self Service app on your computer
B. On the "Catalog" tab select "Install Campus VPN," and click "Get". The installation will take a moment to complete.
C. In "Applications" > "Cisco" open "Cisco AnyConnect Secure Mobility Client"
Windows:
(NOTE) Cisco AnyConnect is already installed on all Windows machines. No need to reinstall.
A. Locate and open "Cisco AnyConnect Secure Mobility Client" - use your computer’s search function and type in VPN
Step 2: Establish a VPN Connection
With the VPN Cisco AnyConnect Secure Mobility app open:
Data Center VPN: vpn-dc.ucsc.edu
Password enter your Gold password
Multi-Factor Authentication (MFA / DUO) enter one of the following methods
C. Cisco AnyConnect will display a connection confirmation message.
Get Help Connecting
If you have problems installing Cisco AnyConnect VPN client, open a ITS Support Center help request or email help@ucsc.edu
iPhone and iPad Instructions for Installing UCSC VPN
Visit this web page on how to install and use VPN on your iPhone or iPad.
Operating Systems
Detailed instructions specific to operating systems.
DART Program
The DART program is a Cisco enhanced troubleshooting monitoring tool used with more complex or intermittent issues. Download the DART installer (scroll to the bottom of the web page) for your operating system.