We prepare university-owned computers for use with standard software and configuration.

New Computer Purchasing

For information about choosing and ordering a new computer, please visit:

New Computer Standards

New Computer Setup

After receiving a new computer it should be configured with a current standard operating system, applications, accounts, and settings. This provides a consistent and secure computing environment for you to use.  When needed we copy your files, data, and settings from an old computer to the new computer.

Standard Computer Operating Systems

We are currently configuring standard computers with these standard operating systems:

	Windows 10 Education
	macOS 10.14 Mojave macOS 10.15 Catalina macOS 11.0 Big Sur

How to request New Computer Setup

When you order and receive a new computer, submit a ticket in Slug Hub to have your computer configured as a standard computer. 

Click on this link to submit a Slug Hub ticket: Request New Computer Setup

How long does it take to configure a new computer?

We can pick up your computer or you can drop it off at the ITS Help Desk (54 Kerr Hall).  We will configure the computer within 1-2 days and then schedule a time to deliver the computer, transfer your data (this takes 1-3 hours), and configure any additional settings. On average, we can configure and set up your computer within 3-5 days of submitting a ticket. You can track the status of your request by logging into Slug Hub and the status will appear on your home page.

Other Computer Setup Options

Run Windows on OS X Computers
Mac desktops and laptops can run Windows in addition to the OS X operating system.

Software

We install a standard set of programs as part of the Computer Setup service.  To view a list of installed programs, visit the Standard Mac and Standard Windows pages.  We can install any software you are licensed for on request.  If you need to purchase additional software, you can order using the ITS Software order form on the ITS Software pages.

You may need to purchase newer versions of software to be compatible with a new or updated computer.  We can help you identify any software you would need to purchase.