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UC Santa Cruz IT Recovery Levels

Overview

In accordance with UC's IS-12: IT Recovery policy, university data (also known as Institutional Information) and IT resources essential to UC Santa Cruz's Business Continuity Plan (BCP) must be classified into one of five Recovery Levels that indicate optimal timelines for recovery based on the importance of data and IT resources to the BCP.

Unit IT Recovery Leads (UITRLs) must assign a Recovery Level Classification to Institutional Information and IT Resources essential to UC Santa Cruz's BCP using the levels in the section below.

Recovery Level Classifications

The IS-12: IT Recovery policy establishes the following five Recovery Level Classifications:

Recovery Level (RL)

Description of IT Resources and Institutional Information

Recovery Time Objective (RTO)

RL5

Core technology and infrastructure

15 Minutes

RL 4

Critical 1 - Life/safety/alternatives not sustainable

Up to 6 hours

RL3

Critical 2 - Alternatives sustainable up to 24 hours

Up to 24 hours

RL 2

Necessary

Up to 5 days

RL 1

Deferrable

Up to 30 days

Resources