One-on-One Support

  • If you need immediate help on how to use a Canvas feature, use the email, chat, and phone support links in your Canvas Help menu for 24x7 support. Just click on the Help icon in your Canvas course:
  • If you want a hands-on session to work with an Instructional Technology specialist on your course, request a session and we will schedule a Zoom meeting.
  • If you want to reach an Instructional Technology specialist, send email to You can also call 459-5506 and leave a message 8AM to 5PM Monday through Friday.

Group Support

Join consultants and staff for

Virtual Office Hours

You can also visit the Canvas Community and find community-sourced answers to almost any question.

Looking for in-depth Canvas training?

Let's Get This Canvas Started!
 is a self-paced course in Canvas basics. You can use Let's Get This Canvas Started as a reference guide or take it as a course, completing the homework assignments at the end of each Module.

There are three modules:
Module 1: Setting your Home Page, adding a Page to a Module, adding text, photos, and videos to your Page
Module 2: Building an Assignment, posting an Announcement, creating a Discussion Forum
Module 3: Using SpeedGrader, building a Quiz, setting Course Navigation, using Student View

UCSC users can enroll themselves here:

Request a test course by emailing if you wish to practice the lessons in this course.

View short video "how-to's" from Instructure

See a collection of short instructional videos from Instructure in the Canvas Video Guides. These short tutorials go step-by-step through how to use the features of Canvas.

Can't find what you need? 

Email anytime to discuss your questions and learn about Canvas features. One-on-one consultations are available by appointment or drop in during Virtual Office Hours.