Computer Encryption


What is the Service?

The campus computer encryption service protects the contents of your computer's hard drive from unauthorized access due to theft.  Encryption is designed to be unobtrusive and transparent.

Your system drive will be encrypted and a recovery key stored centrally so we can help unlock your drive in the event of a malfunction.

Encryption recovery and encryption status are managed and monitored by Sophos SafeGuard.

This service includes:

  • Encryption consultation and preparation
  • Drive encryption
  • Recovery key escrow
  • Assistance with accessing a computer encrypted with this service
  • Assistance with any problems related to your computer encryption


Service Requirements

   Windows
 SafeGuard
 Windows
 BitLocker
 Mac
Operating
System
Windows 7 Professsional

Windows 7 Enterprise
Windows 10 Pro
Windows 10 Education

macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)

Encryption
Method
Sophos SafeGuard

Windows BitLocker
managed by SafeGuard

FileVault2
managed by SafeGuard

Service Exceptions

We are currently not offering encryption for:

  • Temporary loaner computers or kiosks
  • Computers running Windows 8/8.1
  • Macs running Windows natively (via Boot Camp)

Macs running Windows via virtualization can be encrypted. When a Mac drive is encrypted, any Windows virtual machine drive on the Mac's encrypted disk is encrypted as well.

How do I get it?

As of December 2016 all new computers set up with a standard SDS image  are encrypted via this service.

Some campus departments are receiving Computer Encryption department-wide. This type of deployment is coordinated with department staff.

You may request encryption on a per-computer basis by submitting a request using IT Request - Click Here

All computers with the desktop encryption service will have Sophos SafeGuard installed.

What does it cost?

ITS provides the Desktop Encryption service at no charge.

Mac vs PC encryption

More information about Mac FileVault encryption

More information about Windows Bitlocker encryption

How do I get help for encryption-related issues?

If you have a problem with Desktop Encryption, contact ITS for assistance:

Phone: (831) 459-4357
Web: https://ucsc.service-now.com/navpage.do
Service: Desktop Services
Sys/App: Computer Encryption