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1) Clear your browser cache, quit your browser completely and try again. More info on clearing cache

2) Be sure you are using the right URL: Remove any extra characters that may be stored in your bookmark.

More help

Looking for help, training, and answers to your MyUCSC questions? If your question is not answered in one of these FAQ sections, search the knowledge base on the IT Request login page.  

For more help, contact the ITS Support Center
  • OPEN A SUPPORT TICKET (If you have problems logging into IT Request with your CruzID and Gold password, select the Guest Request button.)
    Call:  831-459-HELP (9-4357)