AIS Help and Training for Advisors

This page is for UCSC advisors. If you are not an advisor, please visit our page for staff.

MyUCSC Access

MyUCSC is the student information system used by applicants, students, faculty and staff. Users log in to MyUCSC with a CruzID. If you are having difficulty signing into MyUCSC, please contact the ITS Support Center at or (831) 459-HELP (4357).

Advisers follow a three-step process to obtain a MyUCSC or an AIS account:

  1. Complete FERPA training*
  2. Submit an Access to Information Statement*
  3. Request New, Change, or Remove Access*

*Login with your CruzID and Gold password to access each form.

IT Support notifies advisors when the appropriate access has been approved and assigned.


Staff Introduction to MyUCSC Online Training Workbook

For help, contact the ITS Support Center:

Video tutorials for MyUCSC's user interface:

Written help for MyUCSC's user interface:

Find out what students see in MyUCSC


Review the Academic Advisement training materials found on the Tutorials for Staff page of the Office of the Registrar website, and Resources for Academic Advisors on the Undergraduate Advising website.

MyUCSC Reporting: InfoView

MyUCSC reporting is available through InfoView, a service offered through the Office of Planning and Budget. Learn more about InfoView, including how to get an account and instructions for use.