Call Center Administration
We offer the following call center services:
Automated Attendant
A voicemail system that allows callers to hear selected information or be connected to different staff by pressing keys on their telephones.
Automated Call Distribution (ACD)
Calls coming in to a central telephone number are distributed among a designated pool of telephones, allowing multiple staff to handle the incoming call volume.
- Telephone Services
- VoIP Phone User Guides
- Caller ID Spoofing
- Harassing or Annoying Calls
- Ordering Service
- Pricing & Availability
- Student Telephone Services
- Using Telephone Services
- Voicemail
- Policy
- Emergency Telephone Services
- Telephone Instrument Guide
- Teleconference
- Dialing Instructions
- Wireless Telephone
- Two Way Radio
- Call Center
UC Santa Cruz, 1156 High Street, Santa Cruz, Ca 95064
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