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How to use DC VPN with MFA (after enrollment)

Quick Guide for DC VPN Connection

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Use the below instructions to log into DC VPN with Cisco AnyConnect after MFA enrollment.

Duo Mobile App - Push Notification (recommended)
Duo Mobile App - Passcodes
Text Message (SMS)
Phone Call
Hardware Token

 

DUO Mobile App - Push Notification (recommended)

  1. Launch the Cisco AnyConnect VPN client.
  2. Select "vpn-dc.ucsc.edu" for the VPN profile.
  3. Type your CruzID and Gold password in the boxes marked Username and Password, respectively.
  4. Type the word " push" in the box marked Second Password.
  5. Click OK.
  6. An alert will display on your smartphone or tablet.
  7. Tap Approve (or Accept + Confirm) to authenticate.
  8. If your phone is locked with a security code, you will also need to enter your phone pin (or fingerprint).
  9. VPN connection completed.
  10. To receive a phone call to your backup (not default) device enter ‘phone2’ (or push2, sms2) into the Second Password field.

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DUO Mobile App - Passcodes

  1. Open the Duo Mobile app on your smartphone or tablet.
  2. Tap the key icon to generate a passcode.
  3. Launch the Cisco AnyConnect VPN client.
  4. Select "vpn-dc.ucsc.edu" for the VPN profile.
  5. Type your CruzID and Gold password in the boxes marked Username and Password, respectively.
  6. Type the passcode in the box marked Second Password.
  7. Click OK.
  8. VPN connection completed.
  9. To receive a phone call to your backup (not default) device enter ‘phone2’ (or push2, sms2) into the Second Password field.

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Text Message (SMS)

  1. Launch the Cisco AnyConnect VPN client.
  2. Select "vpn-dc.ucsc.edu" for the VPN profile.
  3. Type your CruzID and Gold password in the boxes marked Username and Password, respectively. (If valid passcodes exist from a prior batch sent, skip to step 8).
  4. Type the word " sms" in the box marked Second Password.
  5. Click OK. The Cisco AnyConnect box will refresh, erase all entered information, and display 'Login failed.'
  6. You will receive a series of single use passcodes on the SMS-capable phone listed first in your MFA profile.
  7. Re-enter your CruzID and Gold password in the boxes marked Username and Password, respectively.
  8. Type the SMS passcode into the box marked Second Password.
  9. Click OK. 
  10. VPN connection completed.
  11. To receive a phone call to your backup (not default) device enter ‘phone2’ (or push2, sms2) into the Second Password field.

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Phone Call

  1. Launch the Cisco AnyConnect VPN client.
  2. Select "vpn-dc.ucsc.edu" for the VPN profile.
  3. Type your CruzID and Gold password in the boxes marked Username and Password, respectively.
  4. Type the word " phone" in the box marked Second Password.
  5. Click OK.
  6. You will receive a telephone call from 831-459-4357 to the telephone number listed first in your MFA profile.
  7. Answer the telephone and immediately press 1 to authenticate.  (If using a landline, it may be necessary to first enable tones)
  8. VPN connection completed.
  9. To receive a phone call to your backup (not default) device enter ‘phone2’ (or push2, sms2) into the Second Password field.

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Hardware Token

  1. Use your hardware token to generate a passcode.
  2. Launch the Cisco AnyConnect VPN client.
  3. Select "vpn-dc.ucsc.edu" for the VPN profile.
  4. Type your CruzID and Gold password in the boxes marked Username and Password, respectively.
  5. Type the passcode in the box marked Second Password.
  6. Click OK.
  7. VPN connection completed.
  8. To receive a phone call to your backup (not default) device enter ‘phone2’ (or push2, sms2) into the Second Password field.

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