Media Explanation of Charges

Location & Contact

Phone: (831) 459-2117
149 Kerr Hall
Campus Mailstop: Learning Technologies Kerr Hall

Office Hours:
9am-12pm, 1pm-4pm

Equipment

There is no charge for the use of classroom or checkout equipment for academic classes. An academic class is defined as a class that has a course number in the course catalog during the regular school year. There is a charge for equipment for all other events. This includes classes that do not have a course number in the catalog (see rate sheet).

Delivery and Setup

There is a charge for delivery and setup of equipment for academic classes (see rate sheet). There is always a charge for delivery for any events other than academic classes (see rate sheet).

Media Assistance

There is no charge for one-time or occasional on-site or in-office demonstrations of media equipment for academic classes by student media assistants or ITS technical staff. If ongoing assistance from technical staff is desired there is an hourly charge for the staff time (call for quote). This assistance can only be provided if there are staff available for the time and date requested (see Deadlines for Ordering Assistance below).

Because we have a limited number of student assistants available and most of our classrooms are user-operable, student media assistants will normally only be assigned to the largest classes with very complex media usage.

Deadlines for Ordering Delivery or Assistance

In order to assure quality service to all classes, all academic class requests for delivery or assistance must be received by Media Service at least two working days before the event. If the request is for an equipment demonstration, we will attempt to fill the job with one day's notice but we cannot guarantee that we will have staff available on that short notice. If a charge is required for a service you need to have the recharge number and the name of you financial assistant ready when you call or we will not be able to take the order.

Equipment can always be picked up by the instructor from the Media Checkout Facility with no advance notice but it is strongly recommended that you reserve equipment that you intend to pick up as far in advance as possible since certain items in our inventory are booked very heavily at various time during the quarter. Also, a few of the items in our inventory are only available when delivered by our staff and may not be checked out over the counter.

The ITS Audio-Visual Equipment Checkout Facility is located at Kerr Hall 149 and is open 9:00am-12:00pm and 1:00pm-4:00pm. Call 459-2117 to reserve equipment, request assistance or ask general questions.