MAC Address Guide

A MAC address is a unique identifier to any device that connects to a wireless or wired network. ResNet technicians may ask you to provide your device's MAC address for troubleshooting or enrollment purposes. Here are simple instructions for finding your device's MAC address.

Computers

  1. Click on the internet icon at the corner of the taskbar
  2. Select Network & Internet settings
  3. Click on Wi-Fi on the left side of the screen
  4. Click on the Hardware properties text
  5. You will find your MAC address next to Physical address (MAC)
Alternate method (advanced)
  1. Press the Windows key (⊞) + R together to open Run
  2. Type in cmd and press Enter
  3. In the command line, type in netsh wlan show interface
  4. You will find your MAC address next to Physical address
  1. Open Settings and navigate to Network & internet
  2. Click on Wi-Fi then select Hardware Properties
  3. You will find your MAC address next to Physical address (MAC)
Alternate method (advanced)
  1. Press the Windows key (⊞) + R together to open Run
  2. Type in cmd and press Enter
  3. In the command line, type in netsh wlan show interface
  4. You will find your MAC address next to Physical address
  1. While holding the Option key ⌥ click on the Wi-Fi icon in the top right corner
  2. Your MAC Address is displayed near the top, next to Address
Alternate method (advanced)
  1. Navigate to Apple Icon > System Preferences > Network > Wi-Fi > Advanced
  2. Click on Hardware
  3. You will find your MAC address on this screen
  1. Launch your command-line interface
  2. Type in ifconfig -a and press Enter
  3. You will find your MAC address next to HWAddr or lladdr

Phones

  1. Navigate to Settings > Network & Internet or Connections > Wi-Fi
  2. Select ⚙ (gear icon) next to ResWiFi
  3. Select Advanced or View more
  4. Tap on the MAC address type and select Phone MAC
  5. You will find your MAC address directly below
  1. Navigate to Settings > WiFi
  2. Next to ResWiFi, tap the ⓘ icon
  3. Turn off Private Wi-Fi Address and dismiss the warning prompt
  4. The MAC address of your device will be listed next to the Wi-Fi Address field

 


Other Devices

Devices in this section may need to be enrolled by ResNet for internet access. Please attempt to connect to ResWiFi or the wired residential network. If the connection fails, please try again in 30 minutes. If the connection still fails, please open a ticket with ResNet for enrollment. Please be sure to include the device manufacturer, model number, and MAC address. Not all electronics are compatible with the campus network. Smart devices may only be connected to the residential network (not eduroam, FSH-Family, or UCSC-Guest).

Gaming Consoles

Note: the original PS4 (2013) is not supported on ResWiFi

  1. Locate the Settings icon in the dashboard
  2. Select the System icon from the list
  3. Navigate to System Information
  4. You will find your console's wireless MAC address here
  1. Locate the Settings icon in the upper right
  2. Select the System icon from the list
  3. Navigate to Console Information
  4. You will find your console's wireless MAC address here
  1. Navigate to Settings > Network > Advanced Settings
  2. You will find your console's wireless MAC address on the right side of the screen
  1. While in the Home screen, select the System Settings icon
  2. Scroll down and select Internet
  3. Your MAC address will be displayed under System MAC Address

TV / Streaming

Note: the Fire TV app is not supported on ResWiFi. For more info, please see this FAQ.

  1. Navigate to Settings > Device > About
  2. Hover over Network
  3. Your MAC address will be displayed on the right
  1. From the Roku home screen, select Settings
  2. Select Player Info
  3. Your MAC address will be displayed next to the Wireless MAC Address

Note: AirPlay is not supported on ResWiFi. For more info, please see this FAQ.

  1. From the main menu, select Settings
  2. Click on About or Network
  3. The MAC address of your device will be listed next to the WiFi Address field

Chromecast is not supported on ResWiFi. For more info, please see this FAQ.

Sonos Speakers are not supported on ResWiFi. For more info, please see this FAQ.

Wireless printers cannot be directly connected to ResWiFi. For more info, please see this FAQ.

Voice Assistants

Note: The Amazon Alexa app may not work with ResWiFi. For more info, please see this FAQ.

  1. Download the Amazon Alexa App to your phone or computer and sign in with your Amazon account
  2. Connect to the wireless network transmitted by your Echo device<
  3. The wireless MAC address for your Echo can be found at the bottom of the Echo setup screen in the Alexa app

Note: The Google Home app may not work with ResWiFi. For more info, please see this FAQ.

  1. Open the Google Home app
  2. Click on your device > Settings > Device Information
  3. The MAC address should be listed under Technical Information