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ResWiFi-Devices Wireless Service

On this page

  1. Before you begin
  2. Enrollment instructions
  3. Wired Residential Network
  4. Family Student Housing
  5. Getting Help

ResWiFi-Devices is a wireless service specifically designed for IoT devices (e.g. gaming consoles + smart devices). This service is available wherever ResWiFi is available.

Before You Begin

DEVICES TO ENROLL:

  • Game Consoles (Nintendo Switch, PlayStation, Xbox)
  • Streaming Devices (Roku, Fire TV, Apple TV)
  • Voice Assistants (Alexa, Google Home)
  • Smart/IoT Devices (smart bulb, robot vacuum)

All other devices – including computers, phones, and tablets – should use the more secure ResWiFi network.

BE SURE THAT YOU:

  1. Know your CruzID and Gold password.
  2. Familiarize yourself with the Responsible Use Policy.
  3. Know your device's MAC address. A MAC address is a unique, 12-digit address used to identify your device to the network. For instructions on finding this, consult our guide.

Enrollment Instructions

To connect, you must enroll your device in the ResWiFi Devices portal. Once registered, the portal will provide you with a unique password to the ResWiFi-Devices wireless network. You must use a computer connected to any campus network (or Campus VPN) to access the ResWiFi Devices portal.

  1. Log in to https://reswifi-devices.ucsc.edu using your CruzID and Gold password.*
  2. Select Enroll a device from the top menu. *Do not double enroll a device or it will be blocked until the second enrollment is deleted. This applies to enrolling it on a personal account or on multiple user accounts.
  3. Under Device MAC Address, enter the MAC address you found from the device.
  4. Under Device Description, provide the name of the device (e.g., "Tanya's PlayStation 4 Slim").
  5. Click Submit. The portal will direct you to a confirmation page.
  6. Configure your device to connect to the ResWiFi-Devices wireless network using the unique password (18-characters) provided on the page.

*If you are unable to connect on eduroam, ResWiFi, and/or ResWiFi-Devices with your UCSC email and Gold password on any device you may need to reset your Gold password.

Wired Residential Network

Some residential buildings do not offer ResWiFi, or only as a supplemental service in hallways/lounges. To connect in these locations, consult our Wired Access page. Device enrollment is not required in wired locations. Not sure which connection type you have? Check here.

Family Student Housing

For residents at Family Student Housing, the FSH-Family SSID may be used by non-affiliates (including but not limited to partners, children, and other adult occupants) without CruzID Gold credentials. For more information about this service and instructions on how to connect click here.

Getting Help

Need some help? ResNet has dedicated technicians available to assist you! Please email resnet@ucsc.edu, call (831) 459-4638, open a SlugHub ticket, or visit one of our offices.