Network TV

University California Santa Cruz uses Xfinity On Campus as its Network TV provider.  Details on connecting to Xfinity On Campus as well as some of its features are outlined below.

Connecting to Xfinity On Campus with a computer

You can connect to Xfinity On Campus with a computer or other device that talks to the internet. With Xfinity On Campus, you may use a computer and stream it to your TV either via connecting through a cable (HDMI, VGA + audio etc), through a streaming device such as a Chromecast ,or by simply watching on your computer screen. From here you may stream on demand, save shows, and watch live TV. If you would like to know about your television service via a coaxial connection, see the last section of the article.

How to Connect

In order to connect to Xfinity On Campus you must be connected to one of the campus networks. This includes: UCSC-Guest, Eduroam, ResWiFi, or through a wired Ethernet connection.

Logging into Xfinity On Campus

  • To connect to Xfinity On Campus from your computer, ensure that your device is connected to the internet.
  • From your browser, navigate to https://www.xfinityoncampus.com/. Enter University of California Santa Cruz in the Search For Your School Bar. Note: as of now a private browsing or incognito window will not work with Xfinity’s streaming service.

  • Enter your cruz credentials, afterwards you will be directed to a new URL
    https://www.xfinity.com/stream/. Note: you may get taken to an intermediary information release page from https://login.ucsc.edu/ You may accept and proceed.
  • Once you are on logged in to the stream site, the two fields most pertinent to watching television are Channels (peach) and Watch Now (red).

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Channels

Channels is a useful interface that shows the current channel lineup. When a desired channel or show is found, select Watch Now. You will be directed to the same URL as if you had selected Watch Now on the Xfinity stream page which will be described below.

Watch Now

Watch Now allows you stream from available programs, watch live TV, and record television programs. To reiterate, this page will not work in a private browsing window and you must have Flash enabled.

  • Streaming is as simple as browsing through available on demand programs and selecting the one you want to watch.
  • Live TV can be found by selecting the Live TV drop down header menu item and selecting All Channels. Once you click on a channel, you may either watch, record, or view more information about the program.

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  • Recording shows is possible with the record option. Once selected you may choose to record one episode or the entire series. Recordings can be viewed/managed by selecting the Saved drop down header menu item and selecting Recordings.

Online Streaming Requirements

Windows Requirements Mac Requirements
Hardware
  • 3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor
  • 128 MB RAM
  • Video card with 64 MB memory
  • Intel Core Duo 1.83 GHz or faster processor
  • 256 MB RAM
  • Video card with 64 MB memory
Supported Operating Systems
  • Windows 8 or 10 (Desktop Mode)
  • Windows 7
  • OS X 10.7 or later
Supported Web Browsers
  • Google Chrome 31 or later (Latest Version Recommended)
  • Microsoft Edge (Windows 10 Only)
  • Internet Explorer 11 or later (Latest Version Recommended)
  • Firefox 24 or later (Latest Version Recommended)
  • Firefox 24 or later (Latest Version Recommended)
  • Google Chrome 31 or later (Latest Version Recommended)
  • Safari 6 or later (Latest Version Recommended)
Browser Plug-ins and Settings
  • Adobe Flash Player (Latest Version Required)
  • JavaScript enabled
  • Cookies enabled
  • Adobe Flash Player (Latest Version Required)
  • Note: Xfinity Steam web player will transition to HTML5 in late 2018.
  • JavaScript enabledCookies enabled

Xfinity Stream App Requirements

Requirements
iOS
  • iPhones - 4th generation or later
  • iPod Touch - iOS 9 or higher
  • iPads using - iOS 9 or higher
Android/Kindle
  • Devices running version 4.1 and up
Chromebook
  • Access to the Google Play Store
Xfinity Stream Beta Roku Compatibility
  • Roku TV (Models 5XXX to 6XXX)
  • Streaming Stick (3800, 3600)
  • Streaming Stick+ (3810)
  • Express (3900, 3700)
  • Express+ (3910, 3710)
  • Premiere (4620)
  • Premiere+ (4630)
  • Ultra (4660,4640)
  • Roku 4 (4400)
  • Roku 3 (4200, 4230)
  • Roku 2 (4210)

*Currently Linux devices are not supported by Xfinity for streaming support. 


Connecting to the Television service using Coax

For users in locations with access to television over coaxial cables, the new service will be accessed in the same way as the old service. Simply connect the coaxial cable from the wall port or splitter into the back of your television. A channel scan may be required to access the lineup. See more specific instructions below.

Coaxial Cable and port:

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Channel Scans

For users who previously used the coaxial TV service, a channel scan may be required to access the new lineup. This may also be required when connecting a new television to coax for the first time. Instructions on how to run a channel scan vary based on manufacturer and model. The channel scan option usually be reached through the televisions menus. For more specific instructions check with your televisions manual or manufacturer.

Digital converters

For TVs built before 2007, or if your TV lacks the capability to access digital television signals via coax, you may need a digital converter box. Some manufacturers do not include digital converters even on modern TVs to save costs. If a channel scan only reveals between 1 and 6 channels, it is likely that your television will need a digital converter box. A channel scan will likely need to be run from the converter box in order to pick up the channels.