Zoom Help and Training

Zoom Help

• Contact the ITS Support Center
• UCSC Specific FAQs
• Zoom Support Center
• Create a Zoom Support Ticket
• Call Zoom support at 1-888-799-9666 ext 2

Online Training

• Zoom Video Tutorials
• Live Training Webinars

Downloads

• Add One Click Zoom Scheduling in your Google Calendar or browser 
• Meetings Client
• Outlook Plug-in
• iPhone/iPad App
• Android App

Zoom News

• Zoom - Education Site
• Zoom Blog

Zoom Contract Information

What is covered in the University of California's agreement with Zoom?

The UC Zoom agreement includes the UC Appendix Data Security and Privacy, UC Appendix Business Associate, and UC Terms and Conditions of Purchase. This means that Zoom may be used for the broadest possible range of UC use cases. As always, check with the appropriate local authority (information security officer, data proprietor, campus counsel, etc.) for guidance regarding specific local use cases. 

What Zoom products are covered under the agreement?

All Zoom products except Zoom Basic are covered. Zoom Basic is a free product and is an agreement between the user and Zoom. The product uses the same technology but is not contractually protected under the UC Zoom agreement.