Windows

Recommended Computer Specifications

Below are the recommended specifications for students who intend to keep a computer for four years without a major upgrade.

Operating System Windows 11 with the latest security updates
Processor (CPU) Intel Core i5 Dual-Core or AMD Ryzen 5

Graphics (GPU) Integrated graphics
Memory (RAM) 8 GB

Storage 258 GB flash storage (SSD) with at least 15% free
Networking Hardware

Wi-Fi 6 (802.11ax) wireless capabilities (including Desktop PCs)

Software Active and updated antivirus software; updated web browser

Minimum Computer Specifications

Below are the minimum required specifications for any Windows computer to be used on UCSC networks.

Operating System Windows 10 (21H2) with the latest security updates
Processor (CPU) Intel Core i3 Dual-Core or AMD Ryzen 3
Graphics (GPU) Integrated graphics
Memory (RAM) 4 GB
Storage 128 GB flash storage (SSD) with at least 15% free space
Networking Hardware

Wi-Fi 5 (802.11ac) wireless capabilities (including Desktop PCs)

Software Active and updated antivirus software; updated web browser

Known Incompatibilities

The following components/peripherals are known to be incompatible with UCSC networks and are strongly advised against:

Realtek 8811/8812/8814/8822/8852 Wireless LAN Adapter

The Realtek 8811/8812/8814/8822/8852 is a WiFi adapter, which provides the networking interface for your computer. It is most commonly found in Lenovo (ThinkPad) laptops, HP laptops, and USB WiFi adapters. Some campus networks have been upgraded to WPA3-Enterprise, the latest and most secure wireless encryption protocol. Unfortunately, the Realtek 8811/8812/8814/8822/8852 is unmaintained by the vendor and lacks proper WPA3-Enterprise support. Consequently, it causes the computer to blue screen immediately upon connecting. As of September 2022, no patches have been provided by Microsoft, Realtek, or any hardware manufacturer.

The only known permanent workaround is replacing the adapter. Another workaround is connecting to ResWiFi-Devices or using a WiFi 6 USB adapter. ResNet has had succes with the TP-Link Archer TX20U Plus USB adapter. For the permanent workaround ResNet technicians have had success with using the Intel Wi-Fi 6 AX200 (M.2 E Key) as a replacement. To check which adapter your computer has, follow the steps provided in this FAQ. ResNet can not guarantee the aforementioned adapters are compatible with your device, we strongly recommend researching what works for your specific device. If you obtain a replacement adapter and live on-campus, ResNet can help you install it. Please back up your hard drive and bring your computer, charger, and replacement adapter to our office. Our locations and hours can be found [here].

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