Windows
Recommended Computer Specifications
Below are the recommended specifications for students who intend to keep a computer for four years without a major upgrade.
Operating System | Windows 11 with the latest security updates |
Processor (CPU) | Intel Core i7 / AMD Ryzen 5 |
Graphics (GPU) | Integrated graphics |
Memory (RAM) | 16 GB |
Storage | 512 GB flash storage (SSD) with at least 15% free |
Networking Hardware |
Wi-Fi 6 (802.11ax) wireless capabilities (including Desktop PCs) |
Software | Active and updated antivirus software; updated web browser |
Minimum Computer Specifications
Below are the minimum required specifications for any Windows computer to be used on UCSC networks.
Operating System | Windows 10 (21H2) with the latest security updates |
Processor (CPU) | Intel Core i5 / AMD Ryzen 5 |
Graphics (GPU) | Integrated graphics |
Memory (RAM) | 8 GB |
Storage | 128 GB flash storage (SSD) with at least 15% free space |
Networking Hardware |
Wi-Fi 5 (802.11ac) wireless capabilities (including Desktop PCs) |
Software | Active and updated antivirus software; updated web browser |
Known Incompatibilities
The following components/peripherals are known to be incompatible with UCSC networks and are strongly advised against:
Realtek 8811/8812/8814/8822/8852 Wireless LAN Adapter |
ASUS USB-AC53 AC1200 NANO USB Dual-Band Wireless Adapter |
Netgear AC1900/A7000 WiFi USB Adapter |
TP-Link Archer T2U Plus/T4U Plus |
The Realtek 8811/8812/8814/8822/8852 is a WiFi adapter, which provides the networking interface for your computer. It is most commonly found in Lenovo (ThinkPad) laptops, HP laptops, and USB WiFi adapters. Some campus networks have been upgraded to WPA3-Enterprise, the latest and most secure wireless encryption protocol. Unfortunately, the Realtek 8811/8812/8814/8822/8852 is unmaintained by the vendor and lacks proper WPA3-Enterprise support. Consequently, it causes the computer to blue screen immediately upon connecting. As of September 2023, no patches have been provided by Microsoft, Realtek, or any hardware manufacturer.
It should also be known that, like the nano ASUS USB adapter above, most nano adapter struggle with the same incompatabilities found in the Realtek adapters. We recommend avoiding the purchase of the nano wireless network adapters.
Known Workarounds
The only known permanent workaround is replacing the adapter. Another workaround is connecting to ResWiFi-Devices or using a WiFi 6 USB adapter. ResNet has had succes with the TP-Link Archer TX20U Plus USB adapter. For the permanent workaround ResNet technicians have had success with using the Intel Wi-Fi 6 AX200 (M.2 E Key) as a replacement. To check which adapter your computer has, follow the steps provided in this FAQ. ResNet can not guarantee the aforementioned adapters are compatible with your device, we strongly recommend researching what works for your specific device. If you obtain a replacement adapter and live on-campus, ResNet can help you install it. Please back up your hard drive and bring your computer, charger, and replacement adapter to our office. Our locations and hours can be found [here].