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Connect your iPhone or iPad to ResWiFi

On this page

  1. Before you begin
  2. Set up on campus
  3. Secure setup
  4. Wired Residential Network
  5. Family Student Housing
  6. Getting Help

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Before You Begin

BE SURE THAT YOU:

  1. Know your CruzID and Gold password.
  2. Familiarize yourself with the Responsible Use Policy.

LOGIN CREDENTIALS FOR ALL DEVICES

  • Username: Your full UCSC email address (cruzid@ucsc.edu)
  • Password: Your Gold password

Set up on campus

  1. Open your device’s Settings and select Wi-Fi.
  2. Select ResWiFi from the list of the networks.
  3. Enter your UCSC email (cruzid@ucsc.edu) and your Gold password.
  4. Click Ok.
  5. If prompted, accept the WiFi certificate by selecting Trust.
  6. After a moment, a checkmark will appear next to ResWiFi.*

*If you are unable to connect on eduroam, ResWiFi, and/or ResWiFi-Devices with your UCSC email and Gold password on any device you may need to reset your Gold password.

Secure Setup (using JoinNow)

The instructions below are for configuring your iPhone or iPad through SecureW2 JoinNow. We recommend this method if you can connect to the internet (i.e., using mobile data) before connecting to ResWiFi.

  1. Click here to open the JoinNow page.
  2. You should see the "Welcome" screen with your operating system already chosen. If not, then use the drop-down menu to select your device.
  3. Enter your UCSC email (cruzid@ucsc.edu) and tap JoinNow.
  4. When prompted, download the configuration profile by tapping Allow.
  5. Open your device's Settings and navigate to General > VPN & Device Management.
  6. Under Downloaded Profile, tap on University of California - Santa Cruz ResWiFi
  7. Tap on Install in the upper right-hand corner.
  8. If prompted, enter your iPhone/iPad's password and tap Install.
  9. Enter your Gold password and tap Next.
  10. Tap Done.
  11. Your iPhone/iPad is now configured for ResWiFi*.

*You can configure ResWiFi off-campus or in a non-ResWiFi location. However, your iPhone/iPad will only connect in supported locations. Not sure where ResWiFi is offered? Check here.

Wired Residential Network

Some residential buildings do not offer ResWiFi, or only as a supplemental service in hallways/lounges. To connect in these locations, consult our Wired Access page. Not sure which connection type you have? Check here.

Family Student Housing

Students at FSH should connect to ResWiFi for the most secure connection. Spouses and children (without a CruzID) may connect to the FSH-Family network. To connect to FSH-Family on an iPhone or iPad:

  1. Open your device’s Settings and select Wi-Fi.
  2. Select FSH-Family from the list of the networks.
  3. Enter the passphrase SlugFamily.
  4. Click Ok.
  5. After a moment, a checkmark will appear next to FSH-Family.

Getting Help

Need some help? ResNet has dedicated technicians available to assist you! Please email resnet@ucsc.edu, call (831) 459-4638, open a SlugHub ticket, or visit one of our offices.