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Residential Network Services (ResNet)

What is ResNet?

ResNet is a free service for on campus residential students providing technical and networking support.

Free Services

Did you know residential (on-campus) students and staff get free Xfinity/Max (Formerly HBO Max) streaming and computer repair services? Some more services we provide are listed below:

Answer quick technical questions over the phone or via email Assist with connecting devices to campus networks
Troubleshoot network connections Enroll gaming and smart devices on the network
Diagnose and fix software issues Assist with removing copyrighted material after a DMCA violation
Troubleshoot Xfinity On Campus service

Scan and remove viruses and malware

Perform device maintenance and upgrades

Minor hardware support

Simple Replacement of:

  • Network Cards (Laptops & Desktops)
  • Ram
  • SSD & Hard drives
  • Graphics Cards (If all components are provided)
*Replacement must be provided by the client
Assist with E-Waste of electronics

 

Location

Rachel Carson College ResNet

Rachel Carson College ResNet Office

Directions

1. Take any loop or city bus towards the Rachel Carson College bus stop.
2. Proceed to walk towards the Rachel Carson College Dining Hall.
3. Before going down the first set of stairs, turn right and head down the hall to Room 258.