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Residential Network Services (ResNet)

What is ResNet?

ResNet is a free service for on campus residential students providing technical and networking support.

Free Services

Did you know residential (on-campus) students and staff get free Xfinity/Max (Formerly HBO Max) streaming and computer repair services? Some more services we provide are listed below:

Answer quick technical questions over the phone or via email Assist with connecting devices to campus networks
Troubleshoot network connections Enroll gaming and smart devices on the network
Diagnose and fix software issues Assist with removing copyrighted material after a DMCA violation
Troubleshoot Xfinity On Campus service

Scan and remove viruses and malware

Perform ddevice maintenance and upgrades

Minor hardware support

Simple Replacement of:

  • Network Cards (Laptops & Desktops)
  • Ram
  • SSD & Hard drives
  • Graphics Cards (If all components are provided)
*Replacement must be provided by the client
Assist with E-Waste of electronics


Where is ResNet offered?

The Residential Network is offered both wirelessly and wired via Ethernet ports in student rooms depending on location.

Wireless Access

All Residential locations not listed below have wireless internet access. Routers are not permitted in wireless only locations and ethernet ports will not work.

Wired Access

In locations listed below there is no wireless access. Wireless ResNet (ResWiFi) is offered as a supplemental service in the hallways and lounges of marked locations. Please note that there is only one working ethernet port per room and it may be hidden behind furniture. Students in these locations may obtain a wireless router. 

Crown - Gauss, Descartes, Rutherford, Galileo
Merrill - C, D
University Town Center (UTC)


Rachel Carson College ResNet

Rachel Carson College ResNet Office


1. Take any loop or city bus towards the Rachel Carson College bus stop.
2. Proceed to walk towards the Rachel Carson College Dining Hall.
3. Before going down the first set of stairs, turn right and head down the hall to Room 258.