Retrieved Properties

Property

Win

Mac

Information Retrieved

Group Memberships

x

x

Indicates which ITS-defined groups (if any) your computer is a member of.  Groups are mainly used to identify computers for software licensing purposes.

Department and Division

x

x

Indicates the UCSC department and division associated with your computer.

Property

Win

Mac

Information Retrieved

BIOS

x

The vendor, version and/or date of your computer's BIOS.

Computer Model

x

x

Your computer's model name as provided by the vendor; also indicates whether your computer is a "laptop," "workstation," or "server"

Serial Number

x

x

Your computer's serial number as provided by the vendor.

Warranty Information

x

Status of Apple or Dell warranty for your computer.

CPU

x

x

The type (vendor/model) and speed of your computer's central processor.

RAM

x

x

The amount of RAM (random access memory) installed in your computer.

Free and Total Space on Drives

x

x

The size of and amount of free space available on your computer's boot volume (Windows) and all volumes (Macintosh)

Hardware Components

x

x

Other information about hardware including types and number of processors, types and number of drives installed, monitors and network adapters

Property

Win

Mac

Information Retrieved

IP and MAC Addresses

x

x

Your computer's current IP (Internet) addresses as assigned by your Internet Service Provider and the hardware addresses of your computer’s network interface card(s).

DNS and Host Name

x

x

Your computer's local computer name or registered host name followed by its current IP (Internet) domain as assigned by your Internet Service Provider.

Active Directory Path

x

x

Your computer's location (if any) in an Active Directory domain.

Domain/Workgroup

x

x

The Active Directory domain or workgroup to which your computer belongs (if any).

Property

Win

Mac

Information Retrieved

OS

x

x

The name and version of the operating system installed on your computer, including service packs (Windows) and release/build numbers (Macintosh)

OS Language

x

The localized version of Windows installed on your computer.

OS Uptime

x

x

How long the computer has been running since last reboot.

Windows Update

x

Indicates whether the Windows Automatic Update service is running on your computer, in what mode it is running, and if running on a schedule, the day and time at which the service checks for updates.

Property

Win

Mac

Information Retrieved

Java

x

x

Information to manage Java versions consistent with our business systems requirements

Diagnostics

x

x

Information related to troubleshooting and restoring proper software functioning. (e.g. log file data, registry keys, property list values)

Patched Software Version Info

x

x

The versions of software installed – reference is http://its.ucsc.edu/standard-desktop-support/standard-software.html

Security Log Information

x

The settings to manage computer logs including retention period.

Property

Win

Mac

Information Retrieved

BES Component Versions

x

x

The version number of the BigFix client software installed on your computer.

Last Reported

x

x

The last time the BigFix client connected to the BigFix server

Client Settings

x

x

The values of all BigFix client settings on your computer.

Relay Information

x

x

The configuration and status of the BigFix relay that your computer uses to connect to the BigFix server.

Last Reported

x

x

The time at which the BigFix client on your computer last communicated with the BigFix server.

Locked

x

x

Indicates whether your computer has been "locked," so that the BigFix server cannot take any actions on it.