Software Installation

Remote Software Installation

ITS can install software remotely over the campus network without any action required on the part of a computer user, often in response to a software installation ticket in IT Request.

Software Installation Offers

ITS makes specific software packages available for remote installation via "Offers" in the BigFix Support Center program.  These "Offers" install software that is available via campus license agreements such as the Microsoft Consolidated Campus Agreement (MCCA) and Acrobat Term Enterprise License Agreement (ETLA) programs.

Users do not need to have administrative rights on a computer to install software via Offers.

Offers are targeted to specific computers, so the software offers will vary among managed computers.

We can remotely install the following applications to computers running BigFix:

  • Adobe Acrobat Pro DC (Windows & Mac)
  • Cisco AnyConnect Secure Mobility Client (Windows & Mac)
  • FileZilla (Windows & Mac)
  • Full Disk Encryption - BitLocker/SafeGuard (Windows)
  • Full Disk Encryption - FileVault/SafeGuard (Mac)
  • Google App Sync Setup (Windows)
  • Google Backup & Sync (Windows & Mac)
  • Google File Stream (Windows & Mac)
  • Java Runtime Environment Version 8 Update 201 (Windows & Mac)
  • Microsoft Office Pro Plus 2019 (Windows)
  • Microsoft Remote Desktop for Mac
  • Microsoft Visio 2019 (Windows)
  • Microsoft Project 2019 (Windows)
  • Mozilla Firefox (Windows & Mac)
  • Password Safe (Windows)
  • Perceptive Content Desktop Client (Windows)
  • FileMaker Pro 17 (Windows & Mac)
  • FileMaker Pro 18 (Windows & Mac)
  • Zoom Desktop Client (Windows & Mac)
  • 7-Zip (Windows)

How can I install software using "Offers"?
You may have certain applications available for remote installation in the BigFix Self-Service App.

To install software, you select the offer and click on the "Get" button to begin the installation.

The software will automatically be downloaded and installed on your computer. You do not need to have administrator rights to be able to install software using software installation offers.