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UCSC-Devices Wireless Service

UCSC-Devices is a wireless service specifically designed for faculty and staff to connect their educational devices to the campus network that can't connect to eduroam. This service is available wherever eduroam is available.

UCSC-Devices is not intended for personal computers, phones, or tablets. Please continue to use the campus eduroam service.

DEVICES TO ENROLL:

  • Research Devices (robotics, raspberry pi)
  • Smart/IoT Devices (sensors, smart lighting)
  • Streaming Devices (Roku, wireless speakers)

BE SURE THAT YOU:

  1. Know your CruzID and Gold password.
  2. Familiarize yourself with the Responsible Use Policy.
  3. Know your device's MAC address. A MAC address is a unique, 12-digit address used to identify your device to the network. For instructions on finding this, consult our guide.

Enrollment Instructions

To connect, you must enroll your device in the UCSC-Devices portal. Once registered, the portal will provide you with a unique password to the UCSC-Devices wireless network. You must use a computer connected to any campus network (or Campus VPN) to access the UCSC-Devices portal.

  1. Log in to https://wifi-devices.ucsc.edu using your CruzID and Gold password.*
  2. Select Enroll a device from the top menu.
  3. Under Device MAC Address, enter the MAC address you found from the device.
  4. Under Device Description, provide the name of the device (e.g., lecture-capture-1).
  5. Click Submit. The portal will direct you to a confirmation page.
  6. Configure your device to connect to the UCSC-Devices wireless network using the unique password provided on the page.

*If you are unable to log in to the portal with your CruzID and Gold password on any device you may need to reset your Gold password.

Enrolling Multiple Devices

Follow these instructions in order to enroll multiple devices at the same time. Bulk Import is currently limited to 9 devices per file import.

  1. Log in to https://wifi-devices.ucsc.edu using your CruzID and Gold password.*
  2. Select Bulk enroll from the top menu.
  3. Select CSV File to Import from the Bulk Import Type dropdown menu.
  4. Download the sample .csv file and fill out the following columns with your device information. Do not include more than 9 devices per file import.
    1. MAC Address
    2. Full Name - Your CruzID. This is the account the devices will be registered to.
    3. Email Address - Your CruzID email address
    4. Description - Name of your device
  5. Save your .csv file with your device information and upload the file under Upload CSV File to Import.

The portal will report any errors found in your .csv file if any are found.

*If you are unable to log in to the portal with your CruzID and Gold password on any device you may need to reset your Gold password.

Getting Help

Technical support is available Monday through Friday, 8AM to 5PM via the following ways: