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Windows 10 Retirement

Microsoft will end support of Windows 10 in October 2025. UCSC still has Windows 10 computers in use by faculty, staff, and students. UC Policy states that we will not support any software or operating systems that are not receiving security updates from its vendor.

Section 1 #12:  Run a version of the operating system that is supported by the vendor.

What You Should Do (revise for Win10)

Faculty/Staff
University-Owned Computers

University-owned computers must have a purchased Windows 10 license in order to move from Windows 7. 

Many campus departments have purchased Windows OS licensing via the annual MCCA program and can upgrade to Windows 10.  The list of departments is available at the bottom of the Microsoft Campus Agreement (MCCA) web page. 

Licenses for university-owned computers may be purchased using the ITS Software Order Form.  Perpetual Windows 10 licenses are $48.36 per computer.

Once you have a Windows 10 license, submit a ticket in SlugHub for assistance with upgrading from Windows 7 to 10.

Students/Faculty/Staff
Personally-Owned Computers

Students can download one free license for Windows 10 from Microsoft at:  UCSC On the Hub
You'll need to register and validate your student status.

Faculty and Staff can purchase one Windows 10 license for $14.99 from Microsoft at: UCSC On the Hub You'll need to register and validate your faculty/staff status.

Residential students can request assistance with Windows 10 upgrades by submitting a ticket in SlugHub.

ITS does not provide help for personally-owned computers, but here are some helpful links about upgrading:

How do I know if I have Windows 10?

Check for your operating system by typing "computer" in the search box, right-click "Computer" and then click Properties or choose "System". Look under Windows edition for the version.

Macs (iMac, MacBook Pro, etc.) run the macOS operating system and not Windows, so this retirement does not impact Apple devices.

 

Campus message about updating to Windows 7 (revise for Win10)

This email message went out to campus Win 7 clients in late September 2021.

While almost all ITS managed Windows systems have been migrated/upgraded to Windows 10, we still have 68 managed systems running Windows 7 and those systems need to be migrated to Windows 10 or the functions the systems provide moved to Windows 10 systems.
Why Is This Happening?
When Does This Need To Be Done By?
How Do I Get Help With This?
Please reach out to ITS via online at https://slughub.ucsc.edu/its or emailing help@ucsc.edu.
We will be able to assist with evaluating whether your Windows 7 system is capable of running Windows 10 and assist with migrating capable systems.