Windows 7 Retirement

Microsoft will end support of Windows 7 on January 14th, 2020. UCSC still has Windows 7 computers in use by faculty, staff, and students. UC Policy states that we will not support any software or operating systems that are not receiving security updates from its vendor.

Section 1 #12:  Run a version of the operating system that is supported by the vendor.

What You Should Do

University-Owned Computers

University-owned computers must have a purchased Windows 10 license in order to move from Windows 7. 

Many campus departments have purchased Windows OS licensing via the annual MCCA program and can upgrade to Windows 10.  The list of departments is available at the bottom of the Microsoft Campus Agreement (MCCA) web page

Licenses for university-owned computers may be purchased using the ITS Software Order Form.  Perpetual Windows 10 licenses are $48.36 per computer.

Once you have a Windows 10 license, submit a ticket in IT Request for assistance with upgrading from Windows 7 to 10.

Personally-Owned Computers

Students can download one free license for Windows 10 from Microsoft at:  UCSC On the Hub
You'll need to register and validate your student status.

Faculty and Staff can purchase one Windows 10 license for $14.99 from Microsoft at: UCSC On the Hub You'll need to register and validate your faculty/staff status.

Residential students can request assistance with Windows 10 upgrades by submitting a ticket in IT Request.

ITS does not provide help for personally-owned computers, but here are some helpful links about upgrading:

How do I know if I have Windows 7?

Check for your operating system by typing "computer" in the search box, right-click "Computer" and then click Properties or choose "System". Look under Windows edition for the version.

Macs (iMac, MacBook Pro, etc.) run the macOS operating system and not Windows, so this retirement does not impact Apple devices.

Note for Replacement PC Purchases

As of 11/20/19, there may be delays in purchasing new Windows laptops due to a shortage of Intel processors. If you are replacing a Windows 7 computer, please be aware of this delay.

Intel Letter on CPU Supply Shortages


Please check back to this webpage for more information as it becomes available.